Spa Receptionist - Part time 24hrs

Cliveden House; Taplow; On-site; GBP 16,000 - 20,000; Part time

Job summary

A luxury hotel in Taplow is seeking a Spa Receptionist to create a serene experience for guests. Responsibilities include managing bookings, greeting guests, and coordinating with the spa team. The position offers a part-time salary of £16,175 and numerous benefits such as annual leave, team events, and discounts on treatments. Join a dedicated team committed to delivering exceptional hospitality.

Benefits

29 days of annual leave

Regular team gatherings

Discounts on spa treatments

Complimentary team meals

Uniform provided

Health cash plan

Qualifications

• Welcoming and guest-focused attitude
• Ability to manage bookings and appointments efficiently
• Strong customer service skills

Responsibilities

• Greet spa guests warmly and assist with check-in processes.
• Manage spa bookings and appointments efficiently.
• Respond to inquiries about spa treatments and facilities.

Job description

Overview

Cliveden House is currently seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests. This position offers an exciting opportunity to contribute to the overall well-being and relaxation of our guests in the luxurious setting of Cliveden House.

Responsibilities

• Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
• Manage spa bookings and appointments efficiently, providing detailed information about available services
• Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
• Coordinate with the spa team to ensure the smooth flow of appointments and services
• Assist in maintaining a serene and organised spa reception and boutique area
• Uphold high standards of customer service, ensuring guest satisfaction throughout their visit

Compensation and Benefits

• £16,175 (part time - 24 hrs)
• £3,300 estimated annual Tronc (non-contractual)
• Commission on product sales
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent training and career development opportunities
• And so much more

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!