Spa Manager: Flexible Hours, Guest Experience Leader

Bannatyne; Wakefield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier health and wellness company is seeking a Spa Manager in Wakefield to oversee daily operations and lead a team of skilled therapists. The ideal candidate will possess NVQ Level 2 & 3 qualifications in Beauty Therapy, demonstrate strong interpersonal skills, and maintain high customer service standards. This role involves promoting wellness, managing inventory, and ensuring a seamless guest experience. Join a company recognized for its commitment to innovation and excellence in the spa industry.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

30% discount on spa treatments

20% discount on ELEMIS products

50% discount on meals and beverages

Career and personal development training

Qualifications

• A passion for wellness and customer service.
• Proven experience of delivering excellent customer service.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily operations of the spa.
• Lead and manage a team of skilled therapists.
• Develop strategies to increase spa revenue.
• Perform various spa treatments as needed.
• Maintain cleanliness and safety standards.

Skills

Customer focused attitude

Dynamic interpersonal skills

Team management

Excellent written and verbal communication

Problem-solving skills

Education

NVQ Level 2 & 3 Beauty Therapy qualification or equivalent

Job description

A premier health and wellness company is seeking a Spa Manager in Wakefield to oversee daily operations and lead a team of skilled therapists. The ideal candidate will possess NVQ Level 2 & 3 qualifications in Beauty Therapy, demonstrate strong interpersonal skills, and maintain high customer service standards. This role involves promoting wellness, managing inventory, and ensuring a seamless guest experience. Join a company recognized for its commitment to innovation and excellence in the spa industry.