Somerset Team Manager: Lead Sales & Customer Experience

M&S; Exeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Exeter seeks a Team Manager to lead and inspire the team while meeting sales and service standards. The role involves driving a selling culture, performance improvements, and operational excellence. Ideal candidates will demonstrate strong leadership skills, digital confidence, and the ability to manage diverse priorities. The company offers various perks, including discounts and wellness support, ensuring a dynamic and inclusive work environment.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Extensive training programmes

Access to wellbeing support

Charity volunteer day

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong understanding of digital systems and data utilization.
• Ability to maintain performance standards under pressure.

Responsibilities

• Drive a selling culture and performance within the team.
• Implement continuous improvement mentality and energize the team.
• Support operational decisions utilizing data insights.

Skills

Proven leadership track record

Digital confidence

Ability to resolve difficult conversations

Capacity to juggle multiple priorities

Flexibility and resourcefulness

Job description

A leading retail company in Exeter seeks a Team Manager to lead and inspire the team while meeting sales and service standards. The role involves driving a selling culture, performance improvements, and operational excellence. Ideal candidates will demonstrate strong leadership skills, digital confidence, and the ability to manage diverse priorities. The company offers various perks, including discounts and wellness support, ensuring a dynamic and inclusive work environment.