Solutions Architect

JR United Kingdom; Swindon; Remote; GBP 63,000 - 75,000; Full time

Job summary

A leading Unified Communications partner is seeking a Pre-Sales / Solutions Architect to support major clients across the UK. This remote role involves engaging with clients to modernise their communication strategies, focusing on Unify Openscape and cloud-based solutions like Zoom and Genesys. The ideal candidate possesses strong technical knowledge, excellent customer-facing skills, and a readiness to present to senior stakeholders.

Benefits

Training and certification support (Unify, Zoom, Genesys)

Flexible salary depending on experience

Qualifications

• Strong hands-on experience with Unify Openscape.
• Experience in Unified Communications pre-sales architecture.
• Excellent customer-facing skills.

Responsibilities

• Engaging with enterprise customers to shape UC strategies.
• Designing Unify Openscape architectures and migration paths.
• Leading solution workshops and high-level designs.

Skills

Unify Openscape expertise

Unified Communications design

Customer-facing skills

Cloud platform migration

Experience with Zoom and Genesys

Job description

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Overview

Pre-Sales / Solutions Architect (Unify Openscape / UC) – UK Wide – Home-Based with Travel

A leading Unified Communications partner is seeking a Pre-Sales / Solutions Architect with strong Unify Openscape expertise to join its enterprise and public sector team.

The role will focus on supporting a large customer base of over 200 organisations, including major NHS Trusts and public sector accounts, many of which are currently operating on Unify Openscape estates. You’ll play a key role in helping customers modernise their UC environments, guiding them on the journey into cloud-based solutions such as Zoom and Genesys.

This is a strategic, customer-facing role where you’ll combine deep Openscape technical knowledge with strong consultative skills to design solutions, deliver workshops, and help secure major UC transformation projects.

What You’ll Be Doing:

• Engaging with enterprise and public sector customers to shape UC transformation strategies
• Designing and presenting Unify Openscape architectures and migration paths
• Advising customers on the benefits and roadmap for moving into Zoom and Genesys cloud platforms
• Partnering with sales teams to drive bids, tenders, and proposals
• Leading solution workshops, demonstrations, and high-level designs (HLDs)
• Acting as a trusted technical advisor and escalation point for UC solutions
• Ensuring smooth handover from pre-sales into delivery

What You’ll Bring:

• Strong hands-on experience with Unify Openscape (certifications or proven project delivery)
• Background in Unified Communications design & pre-sales architecture
• Experience migrating customers from legacy UC platforms into cloud
• Excellent customer-facing skills – confident presenting to senior stakeholders
• Awareness or experience with Zoom and Genesys cloud telephony (willing to cross-train if not yet experienced)
• Knowledge of Mitel is beneficial but not essential
• SC Clearance (or eligibility to obtain) is highly desirable

The Setup:

• UK-wide remote role – with travel to customer sites as required (mainly London)
• Opportunity to engage directly with major enterprise & public sector organisations

The Package:

• £75,000 basic salary (flexible depending on experience)
• Training and certification support (Unify, Zoom, Genesys)

This is a chance to step into a high-profile pre-sales role, leading Unify Openscape customers through the next stage of their communications journey. You’ll play a pivotal role in shaping cloud-first UC solutions for some of the UK’s largest public sector organisations.