Solution specialist (f/m/d)

Eplass; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A digital solutions company in the UK is seeking a Solution Specialist to enhance customer satisfaction and project success in digitalization for construction. You will configure applications, implement tailored solutions, ensure quality through testing, and collaborate across teams to deliver technical expertise. Required qualifications include fluent English and experience with SQL Server and other Microsoft technologies. The role offers hybrid working and various employee benefits including learning sessions and social events.

Benefits

Lunch 'n' Learn Sessions

Women's Network

LGBTQIA+ Network

Free English Lessons

Unlimited learning

Qualifications

• Fluent English Language skills are mandatory.
• Experience with SQL Server, Oracle, and PowerShell scripting.
• Detail-oriented with strong documentation skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Configure and install applications to meet customer requirements.
• Implement tailored technical solutions based on customer specifications.
• Test customized solutions and document procedures for quality assurance.
• Collaborate on solution design with Consultants.
• Track and manage customer issues while improving solution quality.

Skills

Fluent English Language skills

Understanding software solutions configuration

Detail-oriented documentation

Ability to collaborate in teams

Tools

SQL Server

Oracle

PowerShell

Windows Server

IIS

XML

Job description

What your day will look like

The Solution Specialist plays a crucial role in ensuring customer satisfaction and project success by supporting clients in their digitalization journey for construction projects. They contribute to the development and implementation of technical solutions that meet customer requirements and drive efficiency and productivity.

Main responsibilities:

• Application configuration and installation: Configure the application (data model, modules, settings, etc.) and manage the installation process to ensure it aligns with customer requirements.
• Implementation of technical solutions: Implement tailored technical solutions according to customer needs and specifications.
• Testing and quality assurance: Test the customized solutions from a user’s perspective and document the testing procedures to ensure thorough quality assurance.
• Issue tracking and solution improvement: Track, document, and manage customer issues, work with development teams to find quick solutions, and contribute to the continuous enhancement of the solution’s quality.
• Support in solution design: Collaborate with the responsible Consultant to help design customized technical solutions that meet specific customer requirements.
• Solution modification and troubleshooting: Collaborate with the responsible Consultant to make necessary changes and extensions to the implemented solutions, addressing any issues that arise during the project.
• Technical advisor for consulting teams: Act as a key technical resource for the Consulting teams, providing valuable insights and expertise to support their work.
• Technical documentation: Create and maintain technical documentation that supports the project and ensures a clear record of processes and decisions.
• Cross-Functional Collaboration: Collaborate with teams across the organization, including (pre)sales, Technical Consultants, and product teams, to provide technical expertise and ensure seamless project delivery.

What you need to fulfill the role

• Fluent English Language skills are mandatory
• Prerequisite: databases SQL Server, Oracle, scripting PowerShell, Microsoft technologies Windows Server, IIS, COM+, etc., XML
• Aptitude and ability to understand and configure software solutions.
• Detail-oriented with the ability to document procedures accurately.
• Self-motivated with a desire to learn and grow in the field of solution implementation and support.
• Ability to work collaboratively in a team environment.
• Familiarity with construction industry processes and terminology is a plus.

What we offer

Lunch 'n' Learn Sessions, Women's Network, LGBTQIA+ Network, Coffee Chat Roulette, Free English Lessons, Thinkproject Academy, Social Events, Volunteering Activities, Open Forum with Leadership Team (Tp Café), Hybrid working, Unlimited learning.

Your contact:

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com - think career. think ahead.