Solution Engineer Salesforce

Acuro Associates Ltd; Remote; GBP 80,000 - 90,000; Full time

Job summary

A growing software company is seeking a Solutions Engineer to join their remote team. The ideal candidate will have 2-3 years of experience in Solutions Engineering, with in-depth knowledge of Salesforce and PSA software. Responsibilities include translating customer needs into engaging demos, collaborating with sales teams, and managing proof of concepts. The role offers a salary of £80-£90K plus variable commission and benefits, with flexibility to work across the UK and Europe.

Qualifications

• 2-3 years of Solutions Engineering experience or 1 year with professional services implementation background.
• In-depth knowledge of Salesforce and PSA software.
• Proven ability to communicate effectively and manage client expectations.

Responsibilities

• Translate customer needs into engaging demos tailored to prospect personas.
• Collaborate with Account Executives on sales deals.
• Draft clear, value-based Statements of Work aligned with client needs.

Skills

Solutions Engineering experience

Salesforce expertise

Excellent customer and people skills

Ability to manage proof of concepts

Flexibility under pressure

Job description

Solutions Engineer - PSA / Salesforce

Fully remote, based in the UK. Salary between £80- £90K plus variable commission and company benefits.

The Opportunity

An exciting opportunity has opened up to join a growing software company delivering world class PSA software based on the Salesforce platform. As a Solutions Engineer, you will have the chance to shape opportunities with your people and platform skills as you engage with prospects from discovery through to early stages of post sales.

You will be able to flex your capabilities and creativity with proof of concepts, leveraging the PSA product, Salesforce and AI to demonstrate automated solutions, close to the heart of professional services organisations and driving competitive advantage.

The Role

• Translate customer needs into compelling, narrative-driven demos that are sectioned, conversational and tailored prospect personas
• Collaborate with AEs on deals, assess requirements and position product features and differentiators
• Maintain and update demo templates and environments and communicate improvements internally
• Efficiently map service workflows across service execution and services operations
• Support sales discovery sessions with technical and business audiences
• Draft clear, value-based SOWs that align with customer expectations and needs
• Run interactive conversations on the scope of work with clients which will focus on key outcomes, timeline, key scoping topics, custom requirement
• Manage proof of concepts and forward deployment engineering with AI

Requirements

• 2-3 years Solutions Engineering experience or 1 year in Solutions Engineering with a background in professional services implementation
• In-depth experience with Salesforce and PSA software
• Excellent customer and people skills, able to read the room, talk about the art of the possible, as well as diving into the detail when needed. Able to fend and deal with questions and curve balls from prospects, demonstrating flexibility within the framework of the solution
• Happy to get involved with proof of concepts/ forward deployments / AI
• Comfortable providing SOWs that align with customer expectations and needs
• OK to work opportunities across the UK/Europe and the US (east coast time zones)
• OK with being fully remote, based in the UK with quarterly visits to the London office

Additional Considerations

There are some variables for this role. We would consider:

• Someone in Solutions Engineering with strong Salesforce skills and experience with complex sales cycles in and around financials, revenue management, CPQ or sales enablement
• Someone without Salesforce skills but with strong PSA product and sector experience in a Solutions Engineering role