Soho General Manager — Fast-Paced QSR Lead

Supernova Burger; City of Westminster; On-site; GBP 150,000 - 200,000; Full time

Job summary

A vibrant fast-casual restaurant in Soho is seeking a General Manager to lead daily operations and ensure an outstanding guest experience. This role requires a hands-on leader with over 2 years of experience in fast-paced environments, focusing on team performance, service standards, and operational excellence. The ideal candidate will have a passion for hospitality and the ability to create a positive team culture. Competitive salary and generous employee benefits are offered.

Benefits

Competitive salary with bonuses

Career progression and training

50% off at all BVC venues

Complimentary meals on shift

Qualifications

• 2+ years of experience as a General Manager or AGM in QSR or casual dining.
• Track record of managing fast-paced teams.
• Confident, hands-on leader passionate about people and hospitality.

Responsibilities

• Lead daily operations with strong on-the-floor presence.
• Ensure speed, consistency, and smooth service across all shifts.
• Monitor labour usage and stock control.
• Recruit, train, and develop a high-performing team.
• Motivate and guide the team for strong performance.

Skills

Operational discipline

Team leadership

Customer service

Stock control

Job description

A vibrant fast-casual restaurant in Soho is seeking a General Manager to lead daily operations and ensure an outstanding guest experience. This role requires a hands-on leader with over 2 years of experience in fast-paced environments, focusing on team performance, service standards, and operational excellence. The ideal candidate will have a passion for hospitality and the ability to create a positive team culture. Competitive salary and generous employee benefits are offered.