Software Engineer III- Salesforce- Mid Level

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global financial services firm seeks a Salesforce Engineer to develop and integrate customer service and marketing solutions on Salesforce. The role includes enhancing platforms for operations and creating products that improve the customer experience. Ideal candidates have certifications in Salesforce, strong programming skills in Apex and Visualforce, and are experienced in Agile methodologies. Join a collaborative team in a dynamic environment focused on smart technology and customer solutions.

Qualifications

• Certified Salesforce developer with at least Platform Developer 1.
• Experience in Apex and Visualforce development.
• Strong expertise in service and sales cloud development.

Responsibilities

• Develop services related to customer service and marketing teams.
• Integrate Salesforce with JPM Personal Investing services.
• Shape the platforms for operations and enhance customer experience.

Skills

Salesforce development

Apex programming

Visualforce

SOQL/SOSL

REST integrations

Agile methodologies

Lightning Web Components

CI/CD principles

Testing methodologies

Education

Salesforce certifications

Tools

MySQL

Postgres

Oracle

Job description

As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as:

• Salesforce scheduler, milestones, forecasting
• Amazon Connect, Back‑up solutions, and others
• Certified Salesforce developer (at least Platform Developer 1)
• Experience in Apex & Visualforce
• Service & Sales cloud development experience
• SOQL/SOSL/DML operation and SOQL query optimizations
• REST integrations with external services
• Testing methodologies & frameworks including TDD unit & integration testing
• Experience working in an Agile team (Scrum / Kanban)
• Migration tools
• Async Apex
• Experience with Lightning Web Components
• Awareness of clean architecture in OOP
• A strong passion for creating clean, maintainable & highly testable code and components

Preferred qualifications, capabilities and skills

• Multiple Salesforce certifications
• Hands‑on experience with integrations (BE APIs, Amazon Connect, etc.)
• Experience with relational databases (MySQL, Postgres or Oracle)
• Full‑stack Salesforce development experience
• A good understanding of CI/CD principles and automated testing
• Marketing cloud experience
• Demonstrated experience in different integration patterns

J.P. Morgan Personal Investing offers award‑winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.

As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution‑oriented, commercially savvy and have a head for fintech.