Soft Services Manager

Veolia; Portsmouth; On-site; GBP 40,000; Full time

Job summary

A leading environmental management company in Portsmouth is seeking a Facilities Manager to oversee soft services operations. The ideal candidate will ensure cleanliness and upkeep of facilities, coordinate contractors, and implement sustainability initiatives. This role demands excellent organizational and communication skills, alongside experience in contract management within a manufacturing or cleanroom environment. The position offers a competitive salary of up to £40,000 with additional benefits.

Benefits

25 days of annual leave plus bank holidays

£1000 referral bonus

Access to pension scheme

Free physiotherapy service

Discounts on groceries and retailers

Ongoing training and development opportunities

Qualifications

• Ability to communicate clearly with stakeholders.
• Experience in facilities soft services management.
• Understanding of financial management processes.
• Technical understanding of manufacturing and/or cleanroom environments.
• Experience managing contractor performance and KPIs.

Responsibilities

• Maintain the cleanliness and upkeep of soft services facilities.
• Coordinate with contractors for repairs and upgrades.
• Implement energy conservation and sustainability initiatives.
• Supervise cleaning staff to adhere to standards.
• Ensure compliance with waste disposal regulations.
• Manage budgets for operations and services.

Skills

Organisational skills

Communication skills

Contract management

Financial management

Knowledge of cleanroom environment

Job description

Ready to find the right role for you?

Salary: Up to £40,000 per annum plus Veolia benefits

Hours: 40 hours per week, Mon - Fri 8.00am to 4.30pm

Location: Portsmouth Airbus, Anchorage Road, PO3 5PU

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave plus bank holidays
• Refer an Engineer to us once you've joined and earn £1000
• Access to our people's pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Ensuring the proper maintenance, cleanliness, and upkeep of the facilities soft services, including buildings, grounds and equipment.
• Coordinating with contractors and service providers for repairs, renovation and upgrades.
• Implementing and monitoring energy conservation and sustainability initiatives.
• Developing and implementing cleaning protocols and schedules to maintain a clean and hygienic environment.
• Supervising and managing the cleaning staff, ensuring adherence to Cleanroom and contract standards and procedures.
• Ensuring the proper handling, storage, and disposal of waste materials in compliance with environmental regulations.
• Prioritise proactive health and safety management, including thorough training and clear communication, to foster a culture of safety and well-being within soft services operations.
• Collaborating with the safety team to ensure compliance with occupational health and safety regulations. Conducting risk assessments and implementing measures to mitigate potential hazards.
• Negotiating and managing contracts with external service providers, such as cleaning companies, pest control, and catering contractors.
• Evaluating vendor performance and ensuring compliance with site requirements and service level agreements.
• Developing and managing budgets for soft services operations, including labour, materials, and contracted services.
• Ensuring compliance with relevant regulations, standards, and industry best practices, such as Cleanroom environmental, and safety regulations.

What we're looking for:

• Highly organisational and professional individual with the ability to communicate to internal and external stakeholders in a clear and concise manner.
• Knowledge and experience of facilities soft services management and contract management.
• Good understanding of financial management, quoting and budgeting processes.
• Technical understanding of a manufacturing and/or cleanroom environment
• Knowledge and experience of contract KPI’s and management of contractor performance.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.