Social Media and UGC Manager

Only Marketing Jobs; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A creative employer branding agency based in Greater London is seeking a Social & Advocacy Manager. This hybrid role involves planning and creating social content, managing advocacy programmes for employees, and engaging communities online. The ideal candidate has around 2 years of experience in social media or marketing, is a confident writer, and enjoys a dynamic environment. You will support both social teams and client initiatives, making this a vital position in the agency's mission to enhance brand identity.

Benefits

Happiness team initiatives

Office culture calendar

Creative workspace

Breakfast provisions

Holiday closure during festive season

Extra day off for Wiser Bank Holiday

Work from Anywhere allowance

Learning and development opportunities

Subsidised therapy sessions

Health insurance coverage

Discounted gym membership

Qualifications

• Around 2 years’ experience in social media, marketing, or community‑based roles, ideally in an agency setting.
• Confident writer who can adapt tone and style across different brands.
• Organised, calm, and comfortable juggling multiple projects.

Responsibilities

• Planning and creating social content for client accounts.
• Writing social copy that’s clear, creative, and fits each brand’s tone of voice.
• Managing content calendars and helping with scheduling across different platforms.
• Supporting community management by engaging audiences and keeping an eye on trends.

Skills

Social media management

Creative writing

Community engagement

Project management

Team collaboration

Job description

We are Wiser, an award-winning Employer Branding & Early Talent agency. We build employer brands to guide the best in the biz into their dream career with our clients.

We’re a home for people who think big and expect more; where creative and recruitment meet to change the way people think about work — not to mention having the only rainforest in Farringdon.

Our creatives use design, product, film, strategy and marketing to capture what makes companies great and showcase it in the market. Our recruitment teams introduce the right people at the beginning of their career to set these companies apart.

We believe that people will do their best work when they're in a space that enables it. And that's what we've shaped at Wiser — a culture where everyone can be real and back themselves, surrounded by high performers who take ownership of their career and make moves, no matter what their background.

To find out more about us, take a look at our website wearewiser.com or check us out on Instagram @wearewiser.

Role

At Wiser, we help brands present themselves in more human, creative ways. That often means doing things a bit differently on social.

We’re looking for a Social & Advocacy Manager to support both our Social and Advocacy teams. It’s a hybrid role that brings together social content creation with running employee advocacy programmes, working closely with clients and their people.

You’ll support the delivery of always‑on social content, from ideas and captions to calendars and reports. At the same time, you’ll help us run global advocacy programmes—supporting employee ambassadors, running workshops, and helping communities stay engaged.

This role would suit someone with a background in social or marketing, who enjoys variety and working across different projects and people.

What You’ll Be Doing

• Planning and creating social content for client accounts, working with the Social team and our in‑house Design and Films teams
• Writing social copy that’s clear, creative, and fits each brand’s tone of voice
• Managing content calendars and helping with scheduling across different platforms
• Supporting with community management by engaging audiences and keeping an eye on trends
• Creating regular performance reports that show what’s working and where we can improve
• Helping deliver employee advocacy programmes, including workshops, content prompts, and check‑ins
• Supporting employee ambassadors by offering guidance and ideas to help them grow on social
• Running the day‑to‑day of client ambassador communities, keeping things active through prompts, light‑touch challenges, and content ideas
• Collecting feedback and data to help build programme reports and case studies

Qualifications

• Around 2 years’ experience in social media, marketing, or community‑based roles, ideally in an agency setting
• A confident writer who can adapt tone and style across different brands
• Organised, calm, and comfortable juggling multiple projects
• A good communicator, whether it’s writing a caption or chatting to a group of ambassadors
• Someone who enjoys working as part of a team and bringing others along with them
• Curious and open‑minded, always looking for ways to improve or try something new

Purple Perks : What'S In It For You?

• A Happiness team whose role is to make Wiser the best place to work possible. Whether it’s keeping the office stocked up with snacks, sending you a care package when you’re poorly, or planning the next Wiser party, they make the office a much happier place
• A culture calendar full of options - from black tie to sports day, book club or run club, there’s something for everyone.
• We’re pretty proud of the space we have here - from phone booths to walking pads, all the way to a rainforest for focus‑time… whatever vibe you need, you can find it here.
• The W breakfast - our Happiness team makes sure everyone starts the day right with a hotel‑worthy breakfast spread. Fancy coffee tap and unlimited fizzies on offer too.
• On top of your holiday allowance, the office also closes for up to 2 weeks over the festive period so we can all recharge before coming back in the new year.
• Wiser Bank Holiday - a beloved Purple People tradition in the form of an extra day off in October each year to celebrate our first ever million‑pound‑month (Yep, it happened in 2022 and we still celebrate)
• Moving House Day - one of life’s most stressful events made easier by an extra day off.
• Work from Anywhere allowance - everyone has a number of days to work from home or wherever they fancy. Whether it’s staying home on to snuggle your cat or working from Greece for a week in the summer, WFA is the answer
• Learning & development - our monthly ‘Wiser Way’ days give you the chance to choose from a selection of training modules taught by our leaders. Whether it’s how to craft the perfect deck with our Creative Director, how to speak confidently about commercials with our CFO, or get some tips on managing for the first time with our Head of People, the schedule has something for everyone
• Therapy - with 5 therapists to choose from, each year you can get up to x3 therapy sessions subsidised through Wiser to take either here in our own secret Log Cabin, externally or online (you pay £20 a session and we cover the rest)
• Vitality Health Insurance - full coverage once you’ve passed probation. From necessities like the dentist, doctors and opticians, to mega rewards like Champneys, gym and travel discounts, it’s a winner.
• Gymbox - once passing probation, you can access our exclusive Wiser x Gymbox partnership where you can bag your Gymbox membership for less than half price.

The Road To Wiser...

• Apply (Go on... do it)
• Intro call with the Talent team
• Video call with the hiring manager
• Tour of the gaff & a task
• Final with our COO

At Wiser, we’re committed to fostering a culture where everyone feels empowered to be themselves and inspired to excel. We know that true creativity and innovation thrive when diversity is celebrated and everyone is given equal access to opportunities. That’s why we welcome applicants from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, age, religion, ability, or socioeconomic status. We believe that everyone should feel comfortable and be able to back themselves in an inclusive environment where individuality is celebrated. We’re building a team as diverse as the brands we work with, and our aim is to change the way people think about work. If you’re passionate about making meaningful moves in an environment that’s as inclusive as it is high‑performing, we can’t wait to see what you’ll bring to Wiser. Feel free to reach out to our Talent Team if you need any adjustments to make our hiring process more accessible.