Smart Technology Support Apprentice

Back 2 Work Complete Training; Paignton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional training provider in the United Kingdom is looking for a Smart Technology Support Apprentice. This role involves hands-on experience with smart technologies, including installation and support. Candidates will develop problem-solving and customer service skills while maintaining smart systems. Ideal applicants are self-motivated and possess independent, teamwork, and organizational skills. This apprenticeship will provide relevant technical training and certification opportunities.

Qualifications

• Independent skills for effective task management.
• Ability to work in a team environment.
• Strong organizational skills for maintaining records.
• Excellent written and verbal communication abilities.
• Proactive and self-motivated approach to learning.

Responsibilities

• Assist in the installation and maintenance of smart devices.
• Respond to support requests and troubleshoot issues.
• Support customers with software updates and system integrations.
• Maintain accurate records of technology assets.
• Learn from experienced engineers and pursue relevant training.

Skills

Independent skills

Teamwork skills

Organizational skills

Good written and oral communication skills

Self-Motivated

Job description

An IT support company based in requires a Smart Technology Support Apprentice to join their talented team.

As an Apprentice, you’ll gain hands‑on experience supporting and installing cutting‑edge smart systems. You’ll learn how to set up, maintain, and troubleshoot connected technologies, from smart networks and devices to integrated automation systems while building strong customer service and problem‑solving skills.

KEY DUTIES

• Assist in the installation, configuration, and maintenance of smart devices and systems, hevði including IoT sensors, tablets, hubs, and networking equipment.
• Respond to support requests and help resolve technical issues, escalating complex cases to senior engineers when required.
• Support customers with software updates, connectivity, and system integrations (e.g., smart security, energy management, or home / office automation platforms).
• Help maintain accurate records of smart technology assets and documentation on‑site.
• Learn from experienced engineers and complete relevant technical training and certification programmes.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self‑Motivated
• Meets the eligibility below

ELIGIBILITY

• live and work in the UK