Smart Dispense Technician

Innserve Ltd; England; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading service provider in the beverage industry is seeking a Smart Dispense Technician to join their team in the UK. In this role, you'll visit bars and restaurants to ensure high-quality service and maintenance of drinks dispense equipment. Key responsibilities include customer service, technical checks, and independent work. A Full UK Driving Licence is required. The company offers competitive salary and extensive training opportunities.

Benefits

Competitive salary (£26,246.50 pa)

Company Vehicle

Generous holiday allowance

Life assurance

Flexible benefits scheme

Development opportunities

Overtime options

Qualifications

• Experience in hospitality/bar/drinks dispense is useful but not essential.
• A Full UK Driving Licence is required.
• Determined to succeed and deliver great customer experience.

Responsibilities

• Visit bars and restaurants to complete technical and quality health checks.
• Sanitise, service, and maintain drinks dispense equipment.
• Build effective relationships with key customers.

Skills

Customer Service experience

Positive can-do attitude

Ability to work independently

Job description

Overview

Are you someone who is passionate about customer service and looking for a field service role with a difference? Innserve specialises in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK, plus concerts, festivals, racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working At Innserve, You'll Enjoy

• Competitive salary (£26,246.50 pa) + a quarterly performance-based incentive. A generous London weighting applies within the M25.


• Company Vehicle


• Generous holiday allowance: 21 days plus bank holidays plus an additional 'Celebration Day'. You can also buy or sell holiday days to suit your needs.


• Amazing core benefits: Life assurance, access to the Help at Hand app with GP appointments, counselling, and more, plus exclusive retail discounts.


• Personalised additional benefits: Our 'All Inn' flexible benefits scheme includes a 'Flex Pot' for additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more (often including coverage for your partner and children).


• Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.


• Opportunities to boost your earnings: Regular overtime at increased hourly rates, with the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your Typical Day as a Smart Dispense Technician

No two days will be the same. Our Smart Dispense system is the beating heart in any bar and offers a range of draught dispense solutions that can be tailored to needs. As a Smart Dispense Technician, you\'ll visit a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations—your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\'ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

What You\'ll Already Have

• Customer Service experience


• A Full UK Driving Licence


• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—we give comprehensive training.


• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.

At Innserve, we are One Big Team. Interested in joining us?