SLP Adult Forensic Mental Health Case Manager

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 64,000 - 72,000; Full time

Job summary

A prominent healthcare organization in Greater London is looking for a Forensic Mental Health Case Manager to oversee the quality of care for forensic patients across various services. The successful candidate will ensure high standards in patient care, conduct regular reviews, and collaborate with local authorities and other stakeholders. This role requires a commitment to excellence in mental health services and experience in complex case management. Competitive salary of £64,156 to £71,148 per annum offered.

Qualifications

• Registered health or social care professional with relevant experience.
• Experience in managing complex cases in a healthcare setting.
• Ability to produce high-quality reports.

Responsibilities

• Conduct regular patient reviews and care planning discussions.
• Monitor quality assurance of case management.
• Interface with multiple stakeholders to ensure high-quality care.

Skills

Ability to communicate complex information

Strong analytical skills

Experience in forensic mental health

Education

Registered Mental Health/Learning Disability Nurse or equivalent

Masters level qualification or equivalent experience

Tools

Microsoft Office

Job description

SLP Adult Forensic Mental Health Case Manager

The closing date is 10 February 2026

The South London Partnership are looking to recruit an 8a Forensic Mental Health Case Manager. The post holder will work across a number of Providers, both NHS and independent sector, ensuring forensic patients receive the best quality care as near to home as possible.

The successful candidate will be responsible for the quality assurance of an allocated caseload, including regular patient reviews and Care and Treatment Reviews where appropriate (Transforming Care Programme). The case manager works closely with the Provider to ensure high quality care is maintained. The case manager has oversight of any LTS or seclusion and will monitor and review this closely.

The successful candidate will interface with a range of other stakeholders. You will work with other Case Managers in the management of particularly complex cases and delayed discharges. You will also work in collaboration with services within the hub to manage relationships with ICB colleagues. This role requires you to work in collaboration with local authorities, third sector and other statutory bodies such as MAPPA, Police, HMPPS, MOJ and CJS in the management of effective usage of specialised mental health services.

If you have experience of working in forensic services, a commitment to high quality care and a passion for innovation we would like to hear from you.

Main duties of the job

Regular patient reviews on all services which include:

• Listening to and talking with patients, their families and carers via formal MDT discussions and care planning processes
• Ensuring that the voices of patients and their families are heard and acted upon by the services supporting them
• Monitoring and reviewing the quality and safety of provision and escalating concerns or issues where necessary
• Observing providers in practice, monitoring and reviewing quality information and local intelligence
• Recording of all visits on NCMS.
• Reporting all reviews to the Programme Partnership Group, including concerns and the plan in place to manage any concerns.
• Actively manage any units on enhanced monitoring ensuring there is a robust action plan in place.
• Engage in the quarterly contracting meetings feeding back any quality improvements or concerns.
• Attend all SLP internal quality meetings, this would include Quality Matters, Programme Huddles, and the Quality Governance Group.

About us

The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, (Oxleas), South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George's Mental Health NHS Trust, (SWLSTG), delivering mental health services to a population of more than three million people.

The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation, and developed new services across the 12 boroughs of south London.

Job responsibilities

Key Responsibilities:

Improving Quality and Outcomes

To manage a portfolio of tools that support the delivery of the programme

Enabling Clinical Leadership

To ensure that clinical leadership is central to the delivery of all South London Partnership activities

To ensure up to date and accurate information is available to support clinical and strategic decision making

Enabling Patient and Public Involvement

To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the South London Partnership

Promoting Equality and Reducing Inequalities

To uphold organisational policies and principles on the promotion of equality and reducing inequalities

To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality

Partnership and Cross Boundary Working

To form close relationships with regional leads and SROs to ensure that the analytical service is being used to shape key programmes and policies

To work closely with stakeholders across the system, including Specialised Commissioning Leads, Transforming Care Partnerships, London Adult Directors of Social Services, London Local Government Association Leads and others as required

Operational

Work internally and externally to deliver analysis, projects, initiatives and services to time and in a cost effective way

To support the identification and sharing of best practice in employee engagement

To operate in a highly political and sensitive environment

Support the portfolio of programmes in demonstrating value for money for current spend through tracking, managing and delivering agreed benefits

Financial and Physical Resources

Responsible for supporting the commissioning of projects and procurement of services to support project delivery

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required

Information Management

Develop the acquisition, organisation, provision and use of knowledge and information

Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track

Drafting reports summarising status on issues, appraising outcomes, and providing progress reports as required

Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business

Analyse, interpret and present data to highlight issues, risks programmes and policies and support decision making

Research and Development

Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information

Deliver projects to comply with key performance indicators Co-ordinating Research and Development initiatives, delegating as appropriate

Planning and Organisation

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required Determine the strategic planning of Department projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary

Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Department priorities

Determine short, medium and long term business plans, achieving quality outcomes

Policy and Service Development

To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources

Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and guidelines and any other documents which may impact service

Proposes changes to own project and making recommendations for other projects delivery

Leadership for Transformational Change

To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes

Using Insight and Evidence for Improvement

To use analytical techniques appropriately to improve decision making in support of the South London Partnership core objectives

Developing an Excellent Organisation

To work in partnership with others and as part of cross directorate teams to deliver successful outcomes

To support the organisations ways of working, model its values and champion the NHS Constitution

Person Specification

Qualifications

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Possess a relevant additional professional qualification, masters level or equivalent level of experience of working at a senior level in specialist area
• Member of relevant professional body e.g. Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Further training or significant experience in project management, financial management or supporting change management processes

Experience

• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the South London Partnership, NHS England and individual provider and commissioning organisations
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983
• Significant operational knowledge of in-patient services, including risk assessment/management
• Significant experience of successfully operating in a politically sensitive environment
• Experience of managing a team
• Experience of managing risks and reporting
• Understanding of the public sector
• Experience of drafting briefing papers and correspondence at senior management team level
• Experience of monitoring budgets and business planning processes
• Experience of working within a secure setting either in-patient or community

Skills and Capabilities

• Ability to produce high quality and accurate reports
• Self-motivated and able to work independently
• Ability to work under pressure
• Ability to travel to disparate locations on a regular basis
• Must be able to prioritise own work effectively

Communication Skills

• Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders
• Ability to negotiate on difficult and controversial issues including performance and change

Analytical / Planning / Management Skills

• Ability to analyse complex facts and situations and develop a range of options.
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking - ability to anticipate problems before they arise
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Autonomy/Freedom to Act

• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Experience of identifying and interpreting national policy
• Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).

Physical Skills

• Working knowledge of Microsoft Office with intermediate keyboard skills
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals

Financial and Physical Resources Management Experience

• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Values and Behaviours

• Commitment to and focused on quality, promotes high standards in all they do
• Able to make a connection between their work and the benefit to patients and the public
• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
• Values diversity and difference, operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£64,156 to £71,148 a year per annum inclusive of HCAS pro rata