Skilled Operational Partner CDH

John Lewis Partnership; Leicester; On-site; GBP 150,000 - 200,000; Part time

Job summary

A prominent UK retailer is seeking a Warehouse Operative in Leicester. Responsibilities include managing stock flow, ensuring product quality, and providing excellent customer service. The role demands heavy lifting and offers a competitive hourly rate of £12.45 with premium pay for evening shifts. Candidates should possess good communication skills and understanding of Google Suite. This temporary position requires full-time hours.

Qualifications

• Must be over 18 to apply.
• Ability to handle heavy lifting.

Responsibilities

• Ensure stock is presented well and reaches customers in good condition.
• Promote and deliver outstanding customer service.
• Look for opportunities to reduce wastage.

Skills

Communication skills

Understanding of Google Suite/Programs

Job description

Overview

ABOUT THE ROLE You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Tasks include unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All tasks are to be performed safely with awareness of individual responsibility for health and safety at all times. This role involves heavy lifting.

Pay and premiums: from 5 October 2025, any time worked between 18:00-22:00 attracts an Evening Premium of £2.50 per hour; 22:00-06:00 attracts a Night Premium of £3.50 per hour. This also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements.

Due to operational reasons, applicants must be over 18 to apply.

Key Responsibilities

• Taking ownership for stock presentation received through the supply chain to ensure products reach customers in good condition.
• Consistently promote and deliver outstanding customer service.
• Look for opportunities to reduce wastage and protect profits.
• Promote and share continuous improvement opportunities within the Customer Delivery Hub.
• Demonstrate a clean, tidy and safe working environment and adhere to legal compliance.

Essential skills/experience you’ll need

• Communication skills – including telephone, verbal and written.
• Understanding of Google Suite/Programs.

Desirable skills/experience you may have

• Category B manual UK driving licence (no more than 6 points).
• Previous Warehousing experience.
• Previous Customer Service experience.

Closing Date

September 24, 2025

Pay

£12.45 Hourly

Contract Type

Temporary

Hours of Work

Full time, 37.5 hours. Pattern 1: Monday to Friday 06:00-14:00 and alternating Saturdays (06:00-18:00). Pattern 2: Monday to Friday, 14:00-22:00 with no weekend working.

Job Level

Partnership Level 10

Where You\'ll Be Working

Lister Street Customer Delivery Hub (John Lewis & Partners), 93 Lister Street, Glasgow, Lister Street, Lanarkshire, G4 0DZ

About the Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Important notes

It’s important to note that some roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process. DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles. We recommend applying as soon as possible as vacancies can close early if we see a high number of applicants. We want all Partners to have a good work-life balance and we support flexible working where possible; discuss this with the hiring manager during your interview.