SIA Steward

Surrey Cricket Club; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent sports organization in London is seeking experienced SIA Stewards for matchday operations. Responsibilities include ensuring safety and security of attendees, monitoring crowd behavior, and providing excellent customer service. The ideal candidate must hold an SIA badge, be physically fit, and possess strong communication skills. This casual role offers £16.50 per hour, with complimentary meals during shifts.

Benefits

Complimentary meal and drink during each shift

Qualifications

• Candidates must be aged 18 or over.
• Full right to work in the UK.
• Physically fit and mobile.
• Enthusiastic individual who can work well in a team and follow instruction.
• Great communication skills—both written and verbal.

Responsibilities

• Monitor crowd behaviour and communicate venue rules to spectators.
• Ensure access control measures are maintained.
• Assist with venue evacuation as instructed.
• Provide information and assistance to spectators and staff.

Skills

Communication skills

Customer service skills

Teamwork

Time keeping skills

Reliability

Education

Level 2 Award For Door Supervisor (SIA Badge)

NVQ2 in spectator safety

Job description

Hours of work

• Casual- Part Time
• Flexible dependent of the planned fixtures.
• Weekend and bank holiday working

The role

We are seeking experienced SIA Stewards to join our matchday operations team. This role is crucial to ensuring the safety, security, and enjoyment of all venue attendees. Ideally, candidates will hold an NVQ Level 2 in Spectator Safety, though training may be available for the right individuals.

Your main responsibilities will include providing exceptional safety and security services, remaining calm and professional at all times, and responding effectively to any incidents. You will be positioned across various areas of the stadium, including hospitality zones, turnstiles, exit gates, stands, and concourses.

This is a flexible, casual role, perfect for those looking to earn extra income while gaining experience in matchday operations. Availability is required for evenings and weekend fixtures.

What You’ll Do

• Monitor crowd behaviour and communicate venue rules to spectators as required.
• Ensure access control measures are maintained in your designated area.
• Enforce venue rules.
• Assist with venue evacuation, directing guests, players, and officials to holding areas as instructed.
• Provide information and assistance to spectators and staff, enhancing the matchday experience.
• Deliver the brand and atmosphere of the event as briefed, reflecting the type of fixture being staged.
• Remain in your designated position until relieved by your nominated replacement.

The successful candidate will have the following experience/skills/qualities:

Essential

• Candidates must be aged 18 or over
• Full right to work in the UK
• Physically fit and mobile
• Level 2 Award For Door Supervisor (SIA Badge)
• Enthusiastic individual who can work well in a team and follow instruction
• Reliable and self‑motivated.
• Strong time keeping skills.
• Well presented at all times.
• Great communication skills—both written and verbal.
• Excellent customer service skills.

Desirable

• Having or working towards NVQ2 in spectator safety is desired but not essential. Training may be available.

Salary and Benefits

• £16.50 per hour excluding holiday pay.
• Complimentary meal and drink provided each matchday shift

To Apply

Please submit your CV and a cover letter outlining why you are suitable for this role. Include an example of a time when you responded effectively to an incident or ensured safety operations ran smoothly.

Please Note

We will be recruiting for this role over an extended period. If you do not hear back immediately after submitting your application, please do not be concerned— all applications will be reviewed carefully, and we will contact suitable candidates in due course.

Surrey County Cricket Club will ensure that all existing and potential employees receive equal consideration and is committed to the elimination of unlawful or unfair discrimination on the grounds of any of the protected characteristics.

We are actively encouraging applications from a diverse range of applicants to ensure we are attracting and hiring candidates who may be underrepresented in the organisation. We particularly encourage applications from Women and Black, Asian and Minority Ethnic (BAME) backgrounds in line with our strategic vision and business priorities.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.