Showroom Host / Receptionist

Lookers Ltd; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive retailer in Belfast seeks a Showroom Host to ensure exceptional customer experiences. Responsibilities include being the first point of contact, maintaining a tidy showroom, and assisting with administration. Candidates should have strong communication skills and a warm, friendly personality. Salary is £12.21 per hour with various benefits including generous leave and health support.

Benefits

Competitive salaries

Generous annual leave

Discounted gym memberships

Qualifications

• Experience in a customer-facing role with a focus on high standards.
• Ability to maintain professionalism and a welcoming atmosphere.
• Warm, empathetic personality with strong interpersonal skills.

Responsibilities

• First point of contact for customers.
• Ensure showroom is tidy and welcoming.
• Assist with administrative duties in the dealership.

Skills

Excellent communication skills

Organisation skills

Customer service experience

Job description

Overview

Showroom Host – Charles Hurst Belfast Used Direct

£12.21 per hour

Hours: Monday & Tuesday 09:00 am – 17:00 pm, Thursday 12:00 am – 20:00 pm, Friday 09:00 am – 17:00 pm, Saturday 09:00 am – 15:00 pm.

At Lookers Charles Hurst Used Direct we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Charles Hurst a world-class experience. Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

• Being the first point of contact for our customers.
• Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
• Contributing to a happy, positive working and team environment.
• Assisting with general administrative duties in the dealership with accuracy and attention to detail.
• Customer facing role with requirements to work over the phone and via email too.
• Always maintain highest levels of professionalism.

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and were committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months full pay for maternity and adoption leave, and 2 weeks full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.