Showroom Assistant

Farrow & Ball; Bristol; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury lifestyle brand in Bristol seeks an enthusiastic Showroom Assistant to provide exceptional customer service and support sales. Responsibilities include maintaining showroom standards, building customer relationships, and handling transactions. Ideal candidates should have excellent communication skills and a proven sales record. This part-time role offers the chance to work in a creative environment with various employee benefits.

Benefits

25 days annual leave pro rata

Generous staff discount

Health Cash Plan

Company Sick Pay

Group Pension Scheme

Qualifications

• Must have exceptional communication skills.
• Proven sales and customer satisfaction record is required.
• Ability to work in a high-paced environment is essential.

Responsibilities

• Maintain showroom standards and displays.
• Build meaningful customer relationships.
• Provide high levels of customer service.

Skills

Exceptional communication skills

Sales and customer satisfaction record

Ability to multitask

IT literacy

Technical knowledge of paint and wallpaper

Job description

As a Showroom Assistant, you will be responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets. This is a fantastic opportunity for you to release your creative potential and grow our global luxury paint and wallpaper brand.

Responsibilities

• Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
• Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements.
• Ensuring that Farrow and Ball Customers are always extended the highest levels of customer service, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suitability.
• Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
• Processing cash and credit transactions accurately, dealing with customer refunds.
• Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.

Qualifications

• Exceptional communication skills.
• Proven sales and customer satisfaction record.
• Be able to work in a high paced environment.
• Ability to multitask.
• Be IT literate.
• Having technical knowledge of paint and wallpaper are desirable.

Job Details

We are currently looking for an enthusiastic individual to join our Showroom team in Bristol as a Showroom Assistant. We are offering this position on a part-time basis.

Employer Overview

FarO & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients. The unique FarO & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists. The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

Benefits

• 25 days' annual leave pro rata (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F & B products
• Access to our retail discounts platform
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F & B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel