Shopping Centre Manager

Foundation Recruitment; Bury St Edmunds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm is searching for a Centre Manager to oversee operations of a mixed-use shopping centre in Bury St Edmunds. This role requires strong leadership skills and experience in property management. The ideal candidate will focus on customer experience and community engagement while managing operational excellence and stakeholder relationships.

Benefits

Competitive salary

Benefits package

Opportunities for professional growth

Qualifications

• Proven experience in shopping centre or mixed-use property management is essential.
• Strong leadership skills for diverse teams.
• Excellent communication abilities and stakeholder engagement.

Responsibilities

• Lead the on-site team to ensure exceptional customer experiences.
• Act as principal liaison for tenants and local authorities.
• Oversee operational standards and compliance.

Skills

Leadership skills

Stakeholder engagement

Commercial acumen

Customer experience focus

Job description

Centre Manager – Mixed-Use Shopping Centre

Location: Suffolk
Contract: Full-time, Permanent

About the Role

We are seeking a dynamic, commercially minded Centre Manager to lead the day-to-day operations of a thriving mixed-use shopping centre. This is an exciting opportunity for an experienced manager to take ownership of a key destination that blends retail, leisure, and community experiences.

As Centre Manager, you will play a pivotal role in delivering operational excellence, building strong stakeholder relationships, and driving footfall and performance across the centre.

Key Responsibilities

• Lead and inspire the on-site team to deliver an exceptional customer experience and maintain the highest operational standards.
• Act as the principal liaison for all stakeholders including tenants, local authorities, contractors, and the wider community.
• Oversee centre operations, maintenance, health & safety, and compliance.
• Manage budgets, service charge expenditure, and financial reporting.
• Work closely with the marketing and events teams to develop and deliver engaging campaigns and on-site activations that drive footfall and enhance the centre’s profile.
• Lead on sustainability and ESG initiatives in line with company strategy.
• Support and oversee refurbishment, enhancement, and development projects across the site.

About You

• Proven experience in shopping centre, retail, or mixed-use property management.
• Strong leadership skills with experience managing diverse teams and service partners.
• Excellent communication and stakeholder engagement skills.
• Commercially astute, with a track record of improving performance and delivering results.
• Passionate about customer experience, community engagement, and placemaking.

Why Join Us

• Opportunity to lead a prominent destination within a vibrant and growing town.
• Collaborative and supportive company culture.
• Competitive salary, benefits package, and opportunities for professional growth.
• If you’re a motivated and forward-thinking leader who thrives in a fast-paced environment, we’d love to hear from you.

📩 If this sounds like the right opportunity for you, apply directly or email your CV to [e-mail]