Shopify Sales Director

Dept Agency; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A digital commerce agency is seeking a Shopify Sales Director in London to lead new business efforts. The successful candidate will take ownership of client acquisition and drive strategic sales initiatives for Shopify across the UK and Ireland. This role combines sales, strategy, and storytelling with a strong focus on building and converting clients. You should possess a proven track record in digital commerce and the ability to engage senior stakeholders effectively.

Benefits

Flexible working policy

Excellent salary based on experience

Pension and healthcare benefits

26 days paid holiday

Season ticket loan and cycle to work scheme

Social and cultural events

Learning and development opportunities

Buddy programme for new hires

Qualifications

• Experience leading large-scale pitches in a digital commerce environment.
• Track record in digital commerce sales or business development.
• Strategic thinker with a focus on tailored client solutions.
• Confidence engaging with senior stakeholders.

Responsibilities

• Lead new business efforts for Shopify across the UKI region.
• Build and convert a strong pipeline of leads.
• Drive DEPT's commercial positioning in the Shopify ecosystem.
• Collaborate with internal teams to close high-value opportunities.

Skills

Sales strategy

Commercial negotiation

Client relationship management

Knowledge of Shopify

Cross-functional collaboration

Tools

Klaviyo

Yotpo

Recharge

CRM systems

Job description

Overview

Shopify Sales Director

London, hybrid

This position sits in our Experience & Engineering business unit. We primarily deliver large-scale platform & eCommerce design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help our clients. We pride ourselves on delivering exceptional and engaging digital experiences powered by cutting-edge AI, seamlessly integrating innovative technologies to stay at the forefront of digital transformation.

JOB PURPOSE

We are looking for a commercially focused Shopify Sales Director to lead new business efforts and accelerate the growth of our Shopify proposition across the UK and Ireland. This is a unique opportunity to shape one of DEPT’s most exciting offerings by bringing in new clients, building strategic relationships, and positioning DEPT as the leading Shopify agency in the market.

This role is all about sales, strategy, and storytelling. It is designed for someone who knows how to pitch and win complex deals, not someone looking to manage vendor relationships. What we need now is a senior commercial lead who can identify opportunities, build credibility with clients, and convert prospects into long-term DEPT partnerships.

You will sit within the UKI Experience and Engineering team, where we bring together technology and creativity to deliver innovative commerce experiences that drive measurable business impact.

Key Responsibilities

• Lead new business efforts for Shopify across the UKI region — You will develop a clear go-to-market strategy to target both direct-to-consumer and B2B brands. You will build the plan, set the pace, and take full ownership of client acquisition for our Shopify proposition.
• Build and convert a strong pipeline — You will be responsible for identifying new leads, qualifying them effectively, and shaping proposals that meet client needs. You will work closely with strategy, delivery, creative, and engineering teams to turn opportunities into wins.
• Drive DEPT’s commercial positioning in the Shopify ecosystem — You will represent DEPT in sales conversations, industry events, and key meetings. You will bring a strong point of view on how Shopify fits into the broader commerce landscape and how DEPT delivers differentiated value on the platform.
• Collaborate with internal teams to close high-value opportunities — You will work alongside our EMEA Partner Manager to stay aligned with Shopify incentives and programs. You will also partner with internal subject matter experts to bring the best of DEPT to every conversation.
• Success Metrics
• Growth in Shopify-specific revenue and number of new client wins
• Consistent achievement of quarterly and annual sales targets
• A strong pipeline that includes both near-term and strategic opportunities
• Increased market visibility of DEPT as a go-to Shopify agency in the UKI region
• Quality and win rate of pitch efforts, especially in multi-market or complex sales

What we are looking for

• Experience leading and winning large-scale, multi-disciplinary pitches within an agency, consultancy, or tech-led environment
• A strong track record in digital commerce sales or business development, with a clear understanding of the Shopify platform
• Strategic thinking with the ability to build tailored propositions that address client challenges
• Commercial negotiation skills that result in long-term, scalable client relationships
• Confidence and credibility in conversations with senior stakeholders across marketing, technology, and operations
• High levels of self-motivation, drive, and ownership over results
• A collaborative mindset and ability to work cross-functionally with strategy, technology, and delivery teams
• Familiarity with key Shopify ecosystem tools such as Klaviyo, Yotpo, Rebuy, and Recharge is a strong plus
• Understanding of enterprise commerce architecture including PIM, DAM, iPaaS, CRM, and CDP systems is highly beneficial

We offer

• A flexible, hybrid working policy (2 days from the office, depending on location).
• An excellent salary based on experience and equal pay policies
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday (plus UK Bank Holidays).
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

Who we are

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client\'s problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

Diversity, Equity & Inclusion

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.