Shop Manager

Salvation Army Trading Company Ltd (SATCoL); Huntingdon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charitable organization in Huntingdon is seeking a Shop Manager to oversee daily operations and ensure excellent customer service. This role involves managing donations, recruiting volunteers, and fostering community relationships. Ideal candidates will have strong leadership skills, a positive attitude, and a passion for sustainability. Enjoy benefits like a fantastic pension scheme and flexible working hours without evening or Sunday shifts.

Benefits

Virtual GP service

Fantastic pension scheme

26 days holiday plus bank holidays

Qualifications

• Resilient, supportive, caring, hands-on, and enthusiastic attitude.
• Passion for developing people and sustainable practices.
• Innovative ideas for partnerships with local businesses.

Responsibilities

• Oversee daily operations of the shop and prioritize customer service.
• Handle donations and ensure the shop is welcoming.
• Recruit and manage volunteers to assist with donations and customer service.

Skills

Excellent customer service skills

Dynamic leadership style

Ability to manage volunteers

Strong communication skills

Job description

Do you want to work for a company that passionately cares about its colleagues, stakeholders, and the planet?

Do you want to work for a company that is different, exciting, innovative, and highly successful within the charity retail market?

Would you like to enjoy benefits such as a virtual GP service, a fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays?

Are you seeking a new challenge that helps develop your skills and is community-focused?

And, did we mention? There is no evening or Sunday working!

Our managers lead from the front, taking their colleagues and customers on an inspiring journey!

Do you have excellent customer service skills, innovative ideas, a dynamic nature, and the desire to run your own shop?

If you want to make a difference, be valued, and create a positive environment for your colleagues, then apply now!

As the Manager, you will oversee the daily operations of the shop, prioritize customer service, handle donations, and ensure the shop is welcoming. The role involves manual handling.

You will also recruit and manage volunteers who assist with donations and customer service, and establish links with local businesses, Salvation Army Corps, and community members to foster donations and volunteer support.

All key responsibilities and desirable skills are detailed in the Job Description upon application.

If you are resilient, supportive, caring, hands-on, enthusiastic, and possess a positive attitude towards customer service, pride in your work, a dynamic leadership style, a passion for developing people, ideas for partnerships, an interest in sustainability, and an engaging personality, then Salvation Army Trading Company Ltd wants you!

Hear what some of our colleagues say about us:

• 'I am helping people, whether it’s customers, volunteers, or those in crisis.' – DR, Shop Manager
• 'I enjoy working with a great team and keeping staff and volunteers interested and invested.' – MM, Donation Centre Manager
• 'We meet volunteers and customers whose stories show how we help families; I love making a difference face-to-face.' – MR, Shop Manager

All Shop Managers will be required to complete an Enhanced DBS Check.

We are an equal opportunities employer and welcome applications from all sectors. Please note, this advert may close earlier than the stated deadline in certain circumstances.