Shop/Cafe Supervisor

BUPA; Letcombe Regis; On-site; GBP 26,000; Full time

Job summary

A leading health and social care provider seeks an experienced Shop / Café Supervisor for their facility in Letcombe Regis. In this role, you will manage daily operations, supervise a team, and ensure exceptional service. Key qualifications include leadership skills, customer service expertise, and Food Safety Level 2 certification. Competitive pay of £12.40 per hour offered with potential for permanent full-time hours. Join a company committed to diversity and improving community health.

Qualifications

• Experience in supervising operations in a hospitality environment.
• Ability to lead and motivate a team effectively.
• Strong communication skills for handling customer queries.

Responsibilities

• Supervise daily operations and manage staff rosters.
• Ensure compliance with food safety and hygiene regulations.
• Monitor stock levels and handle cash reconciliation.

Skills

Leadership

Customer service

Cash handling

Food Safety Level 2

Barista training

Job description

Job Description:

Shop / Café Supervisor

Richmond Village Letcombe Regis, South Street, Oxfordshire, OX12 9RG

£12.40 per hour

Permanent 32hrs per week

Shift pattern between (8 hrs shift working 4 days out of 7 days)

We make health happen

At Bupa, we offer essential support when it matters most. Richmond Villages Letcombe Regis provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10.

You'll help us make health happen by:

Being proactive and customer-focused Shop/Café Supervisor, to oversee daily operations, lead a team, and ensure exceptional service standards. This role is ideal for someone with strong leadership skills and a passion for hospitality.

Key Skills / Qualifications needed for this role:

• Supervise day-to-day operations, including opening and closing procedures.
• Lead, train, and motivate staff to deliver excellent customer service.
• Manage staff rotas and ensure adequate coverage during peak times.
• Handle customer queries and resolve complaints professionally.
• Monitor stock levels, order supplies, and minimize waste.
• Oversee cash handling, reconcile daily takings, and maintain accurate records.
• Ensure compliance with food safety, hygiene, and health & safety regulations.
• Support promotional activities and contribute to sales growth.
• Barista training or experience in coffee preparation.
• Food Safety Level 2 certification.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Care Home - Facilities & Home Support

Locations:

Richmond Letcombe Regis Village