Shift Supervisor

Mitchells & Butlers PLC; Tendring; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular hospitality group in England is looking for a Shift Supervisor to join their team. This role involves leading a dedicated team, ensuring high standards of service, and providing a warm welcome to guests. Experience in hospitality and a passion for customer service are crucial. The company offers flexible shifts, discounts across all brands, and additional benefits like a pension, paid holidays, and team socials.

Benefits

33% discount on dining

20% discount for friends and family

Financial toolkit with Wagestream

Paid holidays and pension

High-street shopping discounts

Free shares

Qualifications

• Experience in a supervisory or leadership role.
• Passion for providing excellent customer service.
• Ability to train and motivate team members.

Responsibilities

• Lead the team and manage site operations.
• Act as a host and serve guests.
• Train team members and maintain high standards.

Skills

Leadership

Customer service

Team training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Robin Hood, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.