Shift Supervisor

Goals; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier football centre operator in the UK is seeking a Shift Supervisor to lead a team and provide outstanding service to players. The ideal candidate will have people management skills, creativity to engage customers, and a passion for sports. This role includes opportunities for internal training and career progression in a dynamic environment.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Access to employee assistance careline

Bonus scheme based on KPI

Team incentives

50% Discount on Goals products

Free individual pitch hire

Annual events – Christmas night out

Uniform provided

Qualifications

• Previous supervisory experience preferred or a strong interest in starting a supervisory role.
• Ability to engage creatively with customers and promote business.
• Skills in managing a team effectively.

Responsibilities

• Manage, motivate, and lead a team.
• Engage with customers using social media to attract new business.
• Build rapport with customers and team captains.
• Ensure adherence to company policies and procedures.

Skills

People management skills

Innovation skills

Interpersonal skills

Organisation skills

Job description

Overview

Shift Supervisor - Goals (18+ only due to licensing)

Goals is the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.

Football is more than a game to us it’s a way of life and we are looking for like-minded people to join our team as Shift Supervisor. In this role you will provide a top-quality service to our players and immerse yourself in activities to promote and maximize the number of games played within the centre. You will also be focused and driven to meet and exceed your Club’s income targets and KPI’s.

Responsibilities / Skills

• People management skills – Manage, motivate and lead a team
• Innovation skills – creative ways to engage with customers using social media and attract new business
• Interpersonal skills - building rapport with customers and team captains
• Organisation skills - ensuring company policies and procedures are adhered to.

What we offer

In return we offer a competitive rate of pay excellent internal training and development opportunities and the opportunity to progress within a people focused environment. Our team members are encouraged to develop their careers within Goals and as a company we provide support, training and guidance to assist individuals in achieving their career aspirations. Our managers / future managers have a strong desire to succeed within our business and we actively promote from within where possible.

If you are currently a supervisor or have previous supervisory experience or looking for your first position this could be the role for you. It would also suit a successful candidate with previous supervisory experience to begin their career in football.

Benefits

• Birthday Holiday
• Paid breaks
• Pension scheme
• Access to employee assistance careline for you and your family
• Bonus scheme based on KPI
• Team incentives
• 50% Discount on Goals related products (parties function hire, food)
• Free individual pitch hire
• Annual events – Christmas night out
• Uniform provided