Shift Supervisor

Mitchells & Butlers PLC; Birkenhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for a Shift Supervisor at the Anchor Inn in Birkenhead. In this role, you will lead a team to ensure excellent service and maintain high standards of cleanliness and safety. You will be responsible for the day-to-day operations, training team members, and creating a welcoming environment for guests. With flexible shifts and benefits including discounts and a pension, this position is ideal for those passionate about the hospitality industry.

Benefits

33% discount across all brands

20% discount for friends and family

Pension plan

28 days paid holiday

High-street shopping discounts

Free employee helpline

Free shares

Qualifications

• Experience in hospitality or customer service roles.
• Proven leadership and team management skills.
• Strong communication and interpersonal abilities.

Responsibilities

• Lead the team during shifts to provide excellent guest service.
• Maintain cleanliness and safety standards in the establishment.
• Support team training and development.

Skills

Leadership

Customer service

Team training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Anchor Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.