Shift Leader

Caffe Nero Group Ltd; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading coffee shop brand in Glasgow is looking for a Shift Leader to support store operations and deliver excellent customer service. The position offers training, career growth opportunities, and great employee perks like free drinks and food discounts. Ideal candidates will be energetic and enjoy working with customers. The starter pay is £12.26 per hour, increasing with service.

Benefits

Brilliant training

Career growth opportunities

Unlimited free handmade drinks

Discount on food and drinks

Recommend A Friend Scheme

Length of service recognition

Access to benefits platform

Incentive bonuses for customer satisfaction

Qualifications

• Experience as a Supervisor or Team Leader preferred, but not required.
• Great attitude and energy for interacting with customers.

Responsibilities

• Support in running the store and leading the team.
• Deliver excellent customer service and product standards.

Skills

Customer service

Team leadership

Communication

Job description

Shift Leader at Caff e8 Nero

At Caff e8 Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store 20 3 leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader 9 0but if you haven e2 c 09t got that don e2 09t worry, we e2 00d still love to hear from you.

What you can expect:

• Brilliant training 20 9 no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you e2 00re on shift.
• 50% off all handmade drinks and 40% off everything else when you e2 00re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to a3750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you e2 00re joining a group of caring, supportive and friendly people - whether that e2 00s your team, the regular customers of your café or your community. At the same time as giving fantastic service you e2 00ll have loads of fun along the way - maybe a pizza night, a Caff e8 Nero Club party or even at the Barista of the Year event. There e2 00s something for everyone.

The starter rate for Shift Leaders in this location is a312.26 per hour, increasing to a312.41 with service.

If you have a great attitude, bags of energy and love interacting with customers then we e2 00d love to hear from you!

At Caff e8 Nero you really can be you, with us.