Shift Lead: Store Operations & Team Coaching

Marks and Spencer; Coleraine; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Shift Lead to oversee fill operations and ensure a customer-ready salesfloor. Responsibilities include coordinating staff, maintaining a clean and safe environment, and role modeling excellent customer service. Candidates should have strong communication skills, digital capability, and the ability to adapt to changes. The role offers a flexible schedule in Coleraine, Northern Ireland, with additional premiums for unsocial hours.

Qualifications

• Must be 18 years or older to comply with health and safety legislation.
• Good knowledge of commercial operations and operational excellence.
• Demonstrates flexibility and adaptability to change.

Responsibilities

• Lead the fill operation, ensuring a well-presented salesfloor.
• Coordinate resources to support operational tasks.
• Role model customer service and store expectations.

Skills

Customer service

Communication

Teamwork

Digital capability

Job description

A leading UK retailer is seeking a Shift Lead to oversee fill operations and ensure a customer-ready salesfloor. Responsibilities include coordinating staff, maintaining a clean and safe environment, and role modeling excellent customer service. Candidates should have strong communication skills, digital capability, and the ability to adapt to changes. The role offers a flexible schedule in Coleraine, Northern Ireland, with additional premiums for unsocial hours.