Shift Lead: Guest Experience & Team Coach

Planet Fitness - PA Thomas Group; Lancaster; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fitness franchise in Lancaster seeks a Shift Supervisor to assist in maintaining a positive store environment. This role includes supervising baristas, ensuring exceptional customer service, and upholding operational standards. The ideal candidate will have strong leadership skills, a customer-centric approach, and the ability to handle cash operations. Join a motivating team that values a Judgement Free Zone and positively impacts members' lives, with a competitive pay rate of $15 per hour.

Qualifications

• Assists in training and promoting safe work practices.
• Provides excellent customer service and problem-solving skills.
• Maintains a clean and organized environment.

Responsibilities

• Supervises baristas and ensures quality service during shifts.
• Handles cash and assists with product shipments.
• Monitors team performance and upholds service standards.

Skills

Customer service

Team leadership

POS systems

Communication

Job description

A leading fitness franchise in Lancaster seeks a Shift Supervisor to assist in maintaining a positive store environment. This role includes supervising baristas, ensuring exceptional customer service, and upholding operational standards. The ideal candidate will have strong leadership skills, a customer-centric approach, and the ability to handle cash operations. Join a motivating team that values a Judgement Free Zone and positively impacts members' lives, with a competitive pay rate of $15 per hour.