Shift Lead — Flexible Hours, Team & Safety

B&Q Limited; Wales; On-site; GBP 30,000; Full time

Job summary

A leading home improvement retailer in the UK is seeking a Shift Lead to oversee store operations and ensure an exceptional shopping experience. In this role, you will be responsible for managing your shift, ensuring staff are effectively deployed, and maintaining safety standards. Ideal candidates are passionate about customer service, safety-conscious, and skilled in motivating teammates. The position offers a competitive salary and various benefits including a pension scheme and employee discounts.

Benefits

Award-winning pension scheme

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Passion for customer service and commitment to safety.
• Ability to manage a team and motivate colleagues.
• Keen eye for detail and compliance.

Responsibilities

• Oversee store operations during shifts.
• Ensure optimal colleague deployment to serve customers.
• Be the first point of contact for colleagues and customers.
• Maintain a safe shopping environment.

Skills

Passionate about customers

Safety conscious

Teamwork and collaboration

Decision-making

Job description

A leading home improvement retailer in the UK is seeking a Shift Lead to oversee store operations and ensure an exceptional shopping experience. In this role, you will be responsible for managing your shift, ensuring staff are effectively deployed, and maintaining safety standards. Ideal candidates are passionate about customer service, safety-conscious, and skilled in motivating teammates. The position offers a competitive salary and various benefits including a pension scheme and employee discounts.