Shift Engineer - Engineering

Hotel Indigo; City Of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A boutique hotel in the City of London is seeking a Shift Engineer to ensure smooth operation and safety of the hotel’s systems and facilities. The ideal candidate should have at least 1 year of experience in maintenance, with knowledge of electrics, plumbing, and HVAC systems. Responsibilities include responding to maintenance calls, conducting inspections, and ensuring all systems meet safety standards. This role offers an annual salary of £33,675 along with various employee benefits including discounts and medical insurance.

Benefits

Pension with company contributions

50% discount in all restaurants and spa treatments

Complimentary stay after passing probation

Private medical insurance access

Extensive discounts on benefit platform

Interest-free season ticket loan

Employee Assistance Programme

World-class development programmes

Qualifications

• At least 1 year of relevant experience in hotel or building maintenance.
• Working knowledge of electrics, plumbing, air conditioning, and mechanical systems.
• Ability to read technical documents and use maintenance tools confidently.
• Basic computer literacy for reporting and maintenance logs.

Responsibilities

• Respond to maintenance calls efficiently across guest rooms and public areas.
• Carry out daily building and plant inspections including logbook recordings.
• Follow preventive maintenance schedules for all equipment.
• Assist in projects and installations while being flexible to unexpected issues.
• Respond professionally to guest concerns maintaining a safe environment.
• Follow all health & safety regulations and procedures.

Skills

Problem-solving skills

Strong communication

Time management

Technical knowledge of maintenance

Job description

Keep it running. Keep it safe. Keep it Indigo.

At Hotel Indigo K West Shepherd’s Bush, we’re all about creating an exceptional guest experience, and it all starts behind the scenes. As a Shift Engineer, you’ll be the one making sure our hotel’s systems, facilities, and equipment are operating smoothly, safely, and efficiently. If you’re a problem solver with a passion for high standards and hotel operations, this could be your perfect fit.

What’s Our Story?

Hotel Indigo is inspired by the character of its neighbourhood, and at our hotel, we reflect the energy of Shepherd’s Bush: bold, creative, and connected. As our Shift Engineer, you’ll help keep our operation seamless and support every department with reliable engineering expertise, proactive maintenance, and swift action when things go wrong.

Here’s what you can look forward to as our Shift Engineer:

Annual salary: £33,675

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Private medical insurance access
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Fix what matters: Respond to maintenance calls across guest rooms, public areas, and back-of-house. Complete repairs efficiently and safely, from plumbing and electrical to minor carpentry and HVAC troubleshooting.
• Log & inspect: Carry out daily building and plant inspections. Record findings in logbooks, track meter readings, and use the Building Management System (BMS) where required.
• Stay ahead: Follow preventive maintenance schedules, ensuring all equipment is regularly serviced and up to standard.
• Support operations: Assist in in-house projects and installations. Be flexible and proactive in tackling unexpected issues during your shift.
• Be guest-ready: Respond professionally to guest concerns, liaise with other departments, and maintain a safe, tidy environment during any work.
• Ensure safety: Follow all health & safety regulations, including permit-to-work procedures, hazard reporting, and fire-life-safety checks.

What’s Your Story?

You’re hands-on, reliable, and calm under pressure, with the knowledge to tackle a wide variety of technical issues. To thrive in this Shift Engineer role, you’ll ideally bring:

• At least 1 year of relevant experience in hotel, property, or building maintenance
• Working knowledge of electrics, plumbing, air conditioning and mechanical systems
• Ability to read technical documents and use maintenance tools/equipment confidently
• Basic computer literacy for reporting and maintenance logs
• Physical fitness to bend, kneel, climb and carry out manual work throughout the shift
• A guest-focused mind-set with strong communication and time management skills
• Flexibility to work shifts including nights, weekends and holidays

If you’re ready to help power the guest experience from behind the scenes, we want to hear your story. Join us as a Shift Engineer at Hotel Indigo K West Shepherd’s Bush and help keep our hotel running smoothly.