Shift Controller

Southern Water; Worthing; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading water services company in Worthing is seeking a Controller to manage alarm systems, coordinate resources, and ensure health and safety compliance. The role involves a 6-week rotational shift pattern, with a salary up to £29,000 plus benefits including a 15% shift allowance and healthcare. Ideal candidates will have strong problem-solving skills and confidence in working with multiple IT systems. This position offers the chance to make a significant impact within a transformative organization.

Benefits

Company-related bonus

Healthcare

Pension

Qualifications

• Confidence in working with multiple IT systems.
• Ability to work proactively using initiative.

Responsibilities

• Maintain vigilance over alarm systems.
• Allocate tasks to relevant teams.
• Ensure delivery of timely information to stakeholders.
• Adhere to health, safety and welfare requirements.
• Engage in training programs.
• Collaborate effectively within the team.

Skills

Problem solving

Telephone skills

Advanced skills in PRISM

Advanced skills in CIM

Advanced skills in Workday

Advanced skills in Maximo

Advanced skills in Waterworx

Job description

Overview

We are looking for people that enjoy problem solving, analysing and work proactively using your own initiative. The role is office based and suitable candidates ideally have confidence in working with multiple IT systems and telephone skills.

As a controller you will be based at our Durrington office, working a 6-week rotational shift pattern consisting of a range of 12‑hour shifts – e.g. 3 days on 7 days off, 4 days on and 7 days off, 3 nights on and 7 days off and 4 nights on 7 days off. Within this you will have a range of standby which can be discussed in more detail at interview stage.

The role comes with an attractive salary of up to £29,000 per year depending on skills and experience, plus a 15% shift allowance and standby payments. A comprehensive benefits package includes company‑related bonus, healthcare and pension.

Key Responsibilities

• Alarm Management: Maintain vigilance over alarm systems, ensuring prompt and appropriate responses to any alerts. Effective alarm management is critical in preventing service disruptions and maintaining operational efficiency.
• Resource Coordination: Allocate tasks to relevant teams, ensuring smooth operations and maintaining regular communication to facilitate effective response to operational issues.
• Information Dissemination: Ensure the delivery of precise and timely information to all stakeholders, maintaining transparency and clear communication lines.
• Health and Safety Compliance: Strictly adhere to health, safety and welfare requirements, prioritizing the well‑being of all team members and the public.
• Training and Systems: Engage in training programs and comply with all system requirements, including the 'License to Control' development programme. Staying updated on the latest protocols and procedures is crucial for maintaining operational excellence.
• Team Integration: Collaborate effectively within the team, adapting to the dynamic environment and supporting team members to meet operational demands.
• System Access: Utilize various Southern Water systems to proactively manage and elevate issues. This includes integrating data on asset conditions, alarms and weather to inform operational responses, ensuring a comprehensive approach to system management. Wastewater Treatment Processes.
• Understanding of the organisation’s environmental obligations and performance commitments.
• Understanding of WW operational environment.
• Understanding and awareness of customer impact.
• Understanding of Environmental Regulations.
• Advanced skills in relevant SW systems such as PRISM, CIM, Workday, Maximo and Waterworx.

About the Company

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability and service excellence. With £7.8 bn planned investment for 2025‑30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions and drive long‑term value creation.

Our mission is to protect and enhance life through water and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference.