Sheltered Housing Scheme Manager

BDS (Northern) Limited; Harrogate; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading housing association is seeking a Scheme Manager to manage a sheltered service for individuals over 55 in Harrogate. The role includes conducting welfare checks, managing tenant communications, and ensuring property safety. Ideal candidates will have experience in housing management and effective communication skills. This is a temporary part-time position with a pay rate of £15.49ph PAYE or £19.68ph umbrella.

Qualifications

• Previous experience in a scheme management role, especially in sheltered housing.
• Understanding of tenant management for older adults.
• Effective communication skills to handle complaints.

Responsibilities

• Conduct daily welfare checks to residents.
• Facilitate property lettings and tenant communication.
• Conduct health and safety checks of properties.
• Monitor tenant rent accounts and address arrears.
• Handle complaints regarding anti-social behaviour.

Skills

Housing management

Communication skills

Health and safety knowledge

Experience with older adults

Job description

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Harrogate area.

Duties

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding.
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults.
• Confident in conducting health and safety checks within residential environments.
• Effective communicator, able to handle complaints and uphold tenancy agreements.
• Experience working collaboratively with external agencies to support tenants' needs.

Hours: 20 hours per week across Monday‑Friday between 9am‑5pm.

Pay: £15.49ph PAYE or £19.68ph umbrella.

Contract: This is a temp ongoing role to start ASAP.

Apply now for immediate consideration.