Shaw Contract Commercial Account Manager

Shawfloorscareers; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading flooring company in the UK is seeking a Commercial Account Manager to manage customer relationships and drive sales. This role involves setting goals, developing customer relations, and monitoring sales performance. Ideal candidates should be self-motivated, possess a valid driving license and passport, and be familiar with the London area. Competitive compensation and a structured shift are offered.

Qualifications

• Valid Driving License required.
• Must have a valid passport.
• Must maintain a professional dress code.
• Living in or familiar with London N, NW is beneficial.

Responsibilities

• Set goals and measure progress for assigned customer base.
• Develop customer relations through regular contact.
• Monitor sales performance and assist in promoting sales.
• Communicate effectively with stakeholders.
• Entertain clients and manage expenditures.

Skills

Building Trusting Relationships

Influencing Others

Customer Satisfaction

Self-motivation

Job description

Overview

Job Title: Shaw Contract Commercial Account Manager

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

Your role is that of Account Manager. In this role you will report directly to the Regional Vice President for the UK and Ireland, with additional responsibilities to the VP International Sales.

Responsibilities

• Set the goals and objectives of the agreed customer base and Territory. Measure progress and implement necessary changes. Adhere to Corporate policy. Travel within the assigned Territory to meet with customers and assess business opportunities and conditions.

• Develop customer relations through regular contact with customers and prompt courteous responses to all inquiries via phone, email or letter.

• Full understanding of product lines and the application that each product serves. Monitor sales performance and assist customers in promoting sales.

• Communicate effectively with internal and external stakeholders; maintain excellent written and verbal communication skills. Communicate competitive conditions and programmes.

• Entertain clients as needed with lunches, dinners or industry events. Analyze and control expenditure to conform to budgetary requirements.

• Must be dependable, self-motivated and maintain a good attendance record.

Other Requirements

• Must have a valid Driving License

• Must have a valid passport

• Maintain a professional dress code.

• Living in or familiar with London N, NW

Equipment and Materials Utilized

Must be able to operate standard office equipment, including but not limited to a personal computer, tablet and mobile phone.

Safety and Security Requirements

Be aware of and abide by the laws of the United Kingdom and any other countries visited on company business. Use caution when lifting samples to prevent pulling/straining a back muscle. Use all equipment as directed by the manufacturer. Abide by all Corporate Safety Rules & Regulations.

This description is not intended to include all details of the work functions inherent in this position. Essential duties of any position may change without prior notice due to company direction or business conditions.

Required Competencies

• Build Trusting Relationships

• Influence Others

• Execute Action Plan

• Build Customer Satisfaction

• Initiate Action

• Adapt and Change

Work Shift

7.5 hour day shift

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.