ServiceNow Solutions Architect – CX/EX Workflows

Capgemini; Birmingham; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A global technology partner in Birmingham seeks a ServiceNow Platform Implementation Solution Specialist to develop and integrate solutions enhancing customer and employee experiences. The role demands expertise in ServiceNow, integration skills, and technical proficiency in tools like JavaScript and HTML, enabling seamless workflows and data integrity. Join a company focused on innovation, with flexible working arrangements and extensive development opportunities.

Benefits

Flexible working arrangements

Training and development opportunities

Access to external certifications

Qualifications

• Proven experience with the ServiceNow platform, focusing on workflows.
• Deep understanding of customer journey optimization.
• Proficiency in JavaScript and ServiceNow tools.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Utilize ServiceNow's Experience Layer for user interfaces.
• Integrate ServiceNow applications with external systems.

Skills

ServiceNow Expertise

Customer and Employee Insights

Technical Proficiency

Integration Skills

Communication and Collaboration

Problem-Solving

Tools

JavaScript

HTML

CSS

Glide API

Flow Designer

IntegrationHub

Job description

A global technology partner in Birmingham seeks a ServiceNow Platform Implementation Solution Specialist to develop and integrate solutions enhancing customer and employee experiences. The role demands expertise in ServiceNow, integration skills, and technical proficiency in tools like JavaScript and HTML, enabling seamless workflows and data integrity. Join a company focused on innovation, with flexible working arrangements and extensive development opportunities.