Service Tech Coordinator

Keysight Technologies SAles Spain SL.; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading technology company is seeking an experienced Calibration Engineer for its Telford Service Centre. The role involves calibration, validation, and repair of dimensional test instruments, ensuring their functionality and accuracy. Candidates should have a higher education degree or relevant certification, along with experience in mechanical calibration and proficiency with calibration tools. This position offers a welcoming work environment, varied responsibilities, and professional development opportunities.

Benefits

Inclusive workplace

Learning and development opportunities

Flexible working model

Wellbeing initiatives

Qualifications

• Higher education degree or specialized training in a relevant technical field.
• Experience in mechanical calibration, preferably in a laboratory or manufacturing environment.
• Proficient in using calibration tools and software.

Responsibilities

• Perform calibration and validation of dimensional test instruments.
• Resolve technical problems in a timely manner.
• Communicate with customers to understand their requirements.

Skills

Calibration tools proficiency

Mechanical systems understanding

Diagnostic skills

Attention to detail

Team collaboration

Education

Higher education degree or relevant certification

Tools

Calibration software

Job description

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world‑class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award‑winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry‑first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We have a position available in our Telford Service Centre for an experienced Calibration Engineer. This will involve calibration/validation/repair of dimensional test instruments and mechanical torque tools to maintain functionality and accuracy. Tests, calibrates/validates and repairs mechanical/dimensional, or analytical test instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is typically performed at a Keysight site but occasionally is performed at a customer location. Performs routine tasks, using prescribed procedures and technical duties that may require use of judgment. Solves a broad range of technical problems of varying scope and complexity. Solves test and calibration problems which require deep technical knowledge.

Responsibilities

• Both Keysight and non‑Keysight products are serviced. Work is performed at the Telford Service Centre.
• Performing routine tasks, using prescribed procedures and technical duties that may require use of judgment.
• Solving a broad range of technical problems of varying scope and complexity.
• Understand customers’ requirements through face‑to‑face and written communication.
• Travel to customer sites <25% performing calibrations (on‑site).

Qualifications

• Education: Higher education degree or specialised training/certification in a relevant technical field.
• Experience: Experience in mechanical calibration, maintenance, and repair. Experience in a laboratory or manufacturing environment is preferred.
• Technical Skills: Proficient in using calibration tools and software. Understanding of mechanical systems, components, and measurement principles.
• Problem‑Solving: Good diagnostic and troubleshooting skills. Ability to identify and resolve issues efficiently.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Team Player: Ability to work collaboratively with a team and contribute to shared goals.
• Physical Requirements: Ability to handle physical tasks such as lifting and moving equipment, standing for extended periods, and working in various environments.

Why Join Us

• A welcoming, inclusive workplace where everyone is respected.
• Learning and development opportunities tailored to your goals.
• Flexible working model.
• Access to wellbeing initiatives, employee benefits, and career support.

Careers Privacy Statement

Keysight is an Equal Opportunity Employer.