Service Managers - Supported Living Services

Resilience Personnel Ltd; Cobridge; On-site; GBP 31,000 - 34,000; Full time

Job summary

A leading supported living services provider in the United Kingdom is seeking Service Managers to oversee operations across Crewe, Nantwich, and Stoke. The role involves providing leadership, ensuring person-centred support, and managing staff development. Ideal candidates will have a minimum Level 2 qualification in Health & Social Care and experience in supported living or residential care. Competitive salary and benefits offered.

Benefits

25 days annual leave + birthday off

Free DBS Check

Continuous learning & professional development opportunities

Health cash back plan

Pension scheme

Enhanced maternity/paternity pay

£500 refer-a-friend bonus

Blue Light Card membership discounts

Costco membership eligibility

Qualifications

• Must have or be working towards Level 3/4 Health & Social Care.
• Experience in supported living or residential care services is essential.
• Willingness to undertake further training in management.

Responsibilities

• Provide strong day-to-day leadership across services.
• Ensure high-quality, person-centred support for all service users.
• Lead, supervise, and develop staff teams.
• Oversee recruitment, induction, and training of staff.
• Manage compliance with CQC standards.

Skills

Strong supervisory skills

Leadership skills

Experience with learning disabilities

Experience with mental health needs

Ability to thrive in a fast-paced environment

Education

Minimum Level 2 Health & Social Care qualification

Job description

Overview

Job Opportunity: Service Managers - Supported Living Services

• Locations: Crewe, Nantwich and Stoke
• Employer: Resilience Personnel
• Vacancies Available: Crewe - 6 bungalows (one site); Nantwich - 5 bungalows (brand-new service opening Sept/Oct); Stoke - 6 bungalows (established service)

Salary & Benefits

• £31,485 - £33,250 per annum (depending on location and service)
• 25 days annual leave + your birthday off
• Free DBS Check
• Continuous learning & professional development opportunities
• Apprenticeships in Health & Social Care, Business, Leadership & Management
• Leadership development programmes through “Aspire”
• Health cash back plan & pension scheme
• Enhanced maternity/paternity pay
• £500 refer-a-friend bonus (unlimited referrals)
• Blue Light Card membership discounts
• Costco membership eligibility

Key Responsibilities

• Provide strong day-to-day leadership across services
• Ensure high-quality, person-centred support for all service users
• Lead, supervise, and develop staff teams
• Oversee recruitment, induction, and training of staff
• Ensure safeguarding procedures and risk assessments are implemented
• Build strong partnerships with local authorities, healthcare teams, and external agencies
• Manage compliance with CQC standards and organisational policies
• Promote the organisation's values, culture, and professional image

The Ideal Candidate

• Minimum Level 2 Health & Social Care qualification (or working towards higher)
• Strong supervisory and leadership skills
• Previous experience in supported living or residential care services
• Experience supporting adults with learning disabilities or mental health needs
• Willingness to undertake further training (Level 3/4 Health & Social Care, Level 5 Diploma in Management)
• Ability to thrive in a fast-paced, demanding environment

Additional Information

All successful candidates must undergo an Enhanced DBS Check before starting employment