Service Manager Supported Living

Portman Recruitment Ltd; Wembley; On-site; GBP 40,000; Full time

Job summary

A specialist care provider is seeking a Service Manager to oversee three Supported Living services in Wembley. This role focuses on delivering high-quality, person-centred care for adults with Autism and complex needs. The successful candidate will lead a dedicated team and ensure the empowerment of individuals supported, and will benefit from a competitive salary, flexible working hours, and a supportive team environment.

Benefits

Performance-related bonuses

Flexible working hours

Casual dress code

Employee referral programme

Retail discount scheme

Supportive team culture

Overtime opportunities

Qualifications

• Minimum 2 years experience managing a supported living or residential service.
• At least 2 years supporting individuals with Autism.
• Strong experience managing behaviours that challenge.

Responsibilities

• Lead and manage three Supported Living services.
• Support and supervise Deputy Managers and staff.
• Ensure exceptional, person-centred care.

Skills

Leadership

Empathy

Team Management

Problem Solving

Education

NVQ Level 5 in Health & Social Care

Degree in Psychology or related field

Job description

Service Manager

Supported Living (Autism & Complex Needs)

Location :

Wembley, Greater London

Salary : £40,000 per year

Contract : Full-time, Permanent

Work Location : In person

Join a Team That Makes a Real Difference

Our client is a specialist provider supporting adults with Autism and complex needs to live independently, with dignity, purpose, and high-quality care. They are dedicated to delivering truly person-centred supportand theyre growing.

They are now recruiting an experienced

Service Manager

to lead three well-established Supported Living services in Wembley. All services are located on the same street and each has a dedicated Deputy Manager, making this a fantastic opportunity to provide cohesive, impactful leadership.

If you are a strong, values-driven leader with a passion for empowering adults with Autism, this could be the perfect next step in your career.

What Youll Do

Lead and manage three Supported Living services in close proximity

Support and supervise Deputy Managers and front-line staff

Ensure exceptional, person-centred care tailored to individual needs

Promote independence and quality of life for the people supported

Oversee staff performance, training, and development

Work collaboratively with the Operations Lead to enhance service quality

Respond calmly, confidently, and professionally to challenging behaviour

What We're Looking For

Essential :

• NVQ Level 5 in Health & Social Care (or equivalent)
• Minimum 2 years experience managing a supported living or residential service
• At least 2 years supporting individuals with Autism
• Strong experience managing behaviours that challenge
• Manual UK Driving Licence (required for occasional vehicle use)

Desirable :

• Degree in Psychology or a related field

Whats on Offer

• £40,000 annual salary
• Performance-related bonuses
• Flexible working hours (day, night & weekend shifts available)
• Casual dress code
• Employee referral programme
• Retail discount scheme
• Supportive, collaborative team culture
• Overtime opportunities

Schedule

• 8-hour shifts
• Flexitime options
• Night and weekend availability

Eligibility

Applicants must have the legal right to work in the UK.