Service Manager (Supported Living)

Estuary Housing Assocation; United Kingdom; Hybrid; GBP 24,000 - 29,000; Part time

Job summary

A local support service provider in Southend-on-Sea is seeking a motivated Service Manager to lead a team of support assistants. This part-time role (25 hours/week) offers flexible hours to help residents live fulfilling lives. The ideal candidate has experience in the care sector and strong leadership skills. The role also includes managing budgets and developing high-quality services.

Benefits

Generous pension scheme

Healthcare cash plan

31 days holiday including bank holidays

Tailored induction & training

Social events and team-building activities

Cycle to work and season ticket loan schemes

Qualifications

• Experienced manager in the care sector with experience supporting adults with complex needs.
• Flexibility to work evenings and weekends.
• Willingness to complete Level 5 Diploma after probation.

Responsibilities

• Manage and develop high-quality services for residents.
• Lead, motivate, and support your team.
• Work with stakeholders to ensure compliance with services.
• Implement improvements based on best practices.
• Manage budgets and resources effectively.

Skills

Leadership

Team Management

Understanding of Mental Health

Budget Management

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Overview

Service Manager (Supported Living)

Southend-on-Sea, Essex

£24,860.34

Permanent, Part-Time (25 hours/week)

Flexible Hours Available

Are you an experienced leader passionate about supporting adults with learning disabilities? Join our well-established team at Porters Brook and Grahame House, two supported living schemes in Southend-on-Sea, and make a real difference in people s lives.

We re looking for a motivated Service Manager to lead a team of around 9 Support Assistants, helping our residents live positive, fulfilled lives. Enjoy a flexible part-time schedule and professional growth in a supportive environment, with some evening and weekend shifts as required.

What You’ll Do

• Manage and develop high-quality services that meet the needs and aspirations of residents.
• Lead, motivate, and support your team, providing training and development opportunities.
• Work closely with stakeholders to ensure safe, effective, and compliant services.
• Identify, recommend, and implement improvements in line with best practice, CQC standards, and business priorities.
• Manage budgets and resources effectively to deliver cost-efficient care.
• Contribute to policy development and ensure operational compliance with legislation.

What We’re Looking For

• Experienced manager in the care sector, ideally with experience supporting adults with complex needs.
• Awareness of Mental Health challenges and practical experience in this area.
• Strong leadership and team management skills.
• Ability to take ownership of the role and drive improvements.
• Flexibility to work occasional evenings and weekends.
• Level 5 Diploma in Leadership for Health & Social Care is beneficial, or willingness to complete post-probation.

Why Join Us

At Estuary, you ll create and manage an environment where residents are supported to live fulfilling, independent lives. In return, we offer:

• Generous pension scheme & healthcare cash plan
• 31 days holiday including bank holidays
• Tailored induction & excellent ongoing training
• Social events and team-building activities
• Cycle to work and season ticket loan schemes

Ready for the Challenge?

If you re passionate about making a real difference, we d love to hear from you. Apply now the closing date is 3rd October, but early applications are encouraged.

Interview date: Week Commencing 6th October 2025

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

This post is also subject to a satisfactory enhanced DBS check.

The successful applicants will be required to provide proof of eligibility to work in the UK.

Safeguarding & Recruitment

Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.

The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we\'re unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship.

If applicable: This is post is also subject to a satisfactory enhanced DBS check.