Service Manager - Plastic Surgery, Burns & Vascular Surgery | Buckinghamshire Healthcare NHS Trust

Buckinghamshire Healthcare Trust; Aylesbury; On-site; GBP 35,000 - 45,000; Full time

Job summary

A regional healthcare provider in England is looking for a Service Manager for Plastic Surgery, Burns & Vascular Surgery Services. This role involves providing operational leadership, managing daily operations, and driving service improvement initiatives. The ideal candidate will have experience in clinical service management, project leadership, and ensuring high standards of patient care. Benefits include NHS perks and a supportive work environment.

Benefits

Generous annual leave entitlement

NHS discount schemes

Health and wellbeing services

Qualifications

• Experience in managing clinical services effectively.
• Ability to lead teams and projects to improve service delivery.
• Strong understanding of quality and performance standards.

Responsibilities

• Provide operational management support for surgical services.
• Lead administrative teams and support clinicians.
• Develop projects to enhance patient experience.

Skills

Operational management

Project management

Service improvement

Leadership

Team management

Performance management

Job description

Overview

An exciting opportunity has arisen for a Service Manager for the Plastic Surgery, Burns & Vascular Surgery Services. This role provides operational support and leadership to the services, which are based across several hospital sites. The Service Manager will provide day-to-day operational management support for the services, lead the administration teams, and support the General Manager and Clinicians with project management and service improvement initiatives.

The post-holder will help develop and implement projects to improve service delivery and patient experience in key areas and will help ensure that performance and quality targets are met. In conjunction with the General Manager, SDU Lead, and Matron, the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.

The Service Manager is responsible, with the General Manager, for the efficient and effective day-to-day running of the Clinical Services and for delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing appropriate staff within designated clinical units. The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and contribute to health care delivery across the local health community. The post-holder will be responsible for providing timely, efficient and effective operational management support, with the aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.

Responsibilities

• Provide day-to-day operational management support for the Plastic Surgery, Burns & Vascular Surgery Services.
• Lead administration teams and support the General Manager and Clinicians with project management and service improvement initiatives.
• Develop and implement projects to improve service delivery and patient experience in key areas.
• Ensure performance and quality targets are met.
• Work across organisational boundaries to deliver national and local strategic and operational service objectives and standards.
• Deliver efficient and effective day-to-day running of Clinical Services, with responsibility for quality, performance and financial plans.
• Line manage appropriate staff within designated clinical units.
• Develop Directorate plans to meet agreed objectives and contribute to health care delivery in the local health community.
• Provide timely, efficient, and effective operational management support to ensure services are responsive and meet clinical and performance standards.

What we offer

Why work here? Listen to why colleagues think we are a great place to work! There is a link in the original description to a video, which is not included here. Buckinghamshire Healthcare NHS Trust offers include learning and development opportunities, flexible and agile working, NHS benefits (generous annual leave entitlement, pension, NHS discount schemes), and health and wellbeing services to promote a healthy workforce.

Our values

We are committed to inclusion and belonging. We value diversity and treat colleagues with dignity and respect. Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable.

Additional information

For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant, there is the option for secondment, and all applicants must have the endorsement/support of their line manager prior to application. If you need assistance due to disability submitting this online application, please contact [e-mail] quoting the vacancy reference number. This advert closes on Thursday 18 Sep 2025.