Service Manager

The Forward Trust; Sutton; On-site; GBP 37,000 - 46,000; Full time

Job summary

A leading service provider in healthcare is seeking a Service Manager for HMP Highdown in Sutton, Surrey. This role requires leadership of a multi-disciplinary team and collaboration with various stakeholders to deliver recovery-focused psychosocial and clinical interventions. The ideal candidate should have experience managing teams and fostering relationships within a complex environment. The salary range is competitive, and the position is permanent.

Qualifications

• Experience managing a multi-disciplinary team in a healthcare or similar environment.
• Ability to build and maintain relationships with various stakeholders.
• Knowledge of recovery-focused psychosocial processes and interventions.

Responsibilities

• Lead and support Team Leaders within the service.
• Contribute to strategic development and business planning.
• Build strong relationships with stakeholders and partner agencies.

Skills

Leadership

Collaboration

Intervention strategies

Job description

Service Manager HMP Highdown

Location: Surrey

Salary:£37,433 - £45,751 DOE

Vacancy Type: Permanent

About The Role

The Forward Trust delivers clinical and psychosocial substance misuse services across Surrey prisons, working in close partnership with NHS healthcare providers. Our services are rooted in a trauma-informed, gender-responsive Health & Wellbeing framework, supporting people to build recovery, resilience and positive futures.

We are looking for a Service Manager to lead our service at HMP Highdown in Sutton, Surrey, a Category C mens training and resettlement prison with a diverse and complex population.

About the role

Based on site, you’ll lead a skilled multi-disciplinary team delivering recovery-focused psychosocial and clinical interventions to adults aged 18+. Collaboration is key you’ll work closely with prison staff, healthcare, mental health services and external partners to ensure joined-up care.

Key responsibilities

• Line manage and support Team Leaders within the service
• Contribute to strategic development and Forward Trust business plan alongside the Regional Manager
• Build and maintain strong stakeholder relationships across the prison and partner agencies
• Produce performance reports for commissi…