Service Manager

ClearVUE.Business; Gateshead; On-site; GBP 45,000; Full time

Job summary

An innovative environmental consultancy is seeking a skilled Service Manager to oversee operations and enhance team efficiency. The role involves leading the Admin Team, monitoring performance, and ensuring smooth day-to-day operations. The ideal candidate will have over 2 years of experience in team management, effective communication skills, and the ability to resolve conflicts. Join a company dedicated to creating a sustainable future, with industry-leading support and work-life balance.

Benefits

Negotiable salary up to £45,000

Work-life balance with no late finishes or weekends

Full month of December off fully paid

Opportunities for added incentives

Qualifications

• 2+ years of experience in managing a team.
• Confident and inspiring leader capable of driving high performance.
• Clear communicator and active listener.

Responsibilities

• Lead, manage, and develop the Admin Team for high performance.
• Monitor KPIs and drive team performance.
• Resolve conflicts within the team through mediation.

Skills

Team management

Conflict resolution

Effective communication

Problem-solving

Job description

Service Manager – Driving efficiency and compliance.

Salary of up to £45,000 (DoE)

At ClearVUE , we’re building something bigger than a business we’re building a movement. One that not only inspires customers and talent but reshapes how the world sees climate-tech and the role we all play in a more sustainable future.

What’s in it for you?

• Industry-leading compensation package : Negotiable base salary of £45,000 (DoE)
• Work‑life balance : No late finishes or weekends – keep your plans with friends and family
• Develop under industry leading experts : We have the best talent in the industry, allowing you to progress and learn from the best in the business
• Enhance annual leave : Full month of December off fully paid
• Added incentives : Opportunities to earn tickets to events, vouchers and many more rewards

Hi, we're ClearVUE

ClearVUE. Business is a leading environmental and energy consultancy, driven by a commitment to data‑driven net‑zero strategies. Our mission involves collaborating with companies across diverse sectors to formulate and implement carbon reduction and energy efficiency strategies within the broader context of their ESG initiatives. Through advanced energy and carbon assessments, coupled with strategic planning and implementation services, supported by cutting‑edge infrastructure technology, we’re pioneering revolutionary solutions to help businesses reduce their environmental impact incrementally.

What is the job about?

Join a company that’s redefining the way businesses operate. ClearVUE Business is growing fast, and we’re looking for a skilled Service Manager who can bring structure, efficiency, and a positive team spirit to our workplace. You’ll be at the heart of our operations streamlining processes, supporting teams, and ensuring everything behind the scenes runs like clockwork.

What exactly will you do?

• Lead, manage, and develop the Admin Team to ensure consistent high performance and service delivery
• Monitor KPIS and drive team performance
• Resolve conflict within the team before it escalates by mediating any conflicts.
• Deliver 1 to 1’s
• Allocating and managing tasks within the team and resolving any conflict or confusion of tasks
• Training, supporting and upskilling employee
• Manage day‑to‑day operations across ClearVUE’s administrative functions to ensure effective coordination and communication
• Compiling and assuring achievement of daily, weekly, and monthly forecasts.
• Develop, implement, and maintain efficient administrative systems, policies, and workflows.
• Any additional ad hoc tasks in line with business requirements.

What we’re looking for

• 2+ years of experience in managing a team
• A confident and inspiring leader with the ability to effectively manage and drive a high performing team
• A clear communicator and active listener
• Creative mindset and an outside of the box approach to problem solving
• Comfortable being fully transparent with your team and keeping them up to date with necessary business updates
• Proven ability to be consistent in the management of your team

ClearVUE is an equal opportunities employer. We are committed to actively promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. A copy of our Diversity, Equity and Inclusion Policy is available on request.