Service Improvement Officer, Stornoway - CNS05929

Comhairle nan Eilean Siar; United Kingdom; On-site; GBP 51,000 - 56,000; Full time

Job summary

A local government organization in Stornoway is seeking a Service Improvement Officer to manage and improve services in the Health and Social Care Department. The role involves leading a continuous improvement programme, managing multidisciplinary projects, and supporting key managers to meet service goals. Candidates must have a relevant degree, experience with project management, and the ability to balance organizational demands. Competitive salary with annual increments is offered, along with a Distant Islands Allowance.

Qualifications

• Educated to degree level or equivalent qualification in a relevant subject.
• Experience managing a programme of multidisciplinary projects.
• Identifying resources (budgets, people) to enable projects.
• Experience formulating long-term plans and balancing strategic and financial demands.

Responsibilities

• Develop and implement a continuous improvement programme for Health and Social Care.
• Lead project work and support the Commissioning Manager.
• Drive service improvements in response to audits, reviews, and inspections.

Job description

Advert

Service Improvement Officer, Stornoway
37 hours per week, Permanent Position
£51,632 - £55,741 per annum, inclusive of £2,997 per annum Distance Island Allowance

As the Service Improvment Office you are responsible for the development and implementation of a continuous improvement programme for the Health and Social Care Department.This will involve leading on project work and providing support to the Commissioning Manager and Service Management. The main purpose of the job is to improve the services being delivered by the Department or in partnership with other organisations through the development and implementation of a Departmental improvement programme. The postholder will lead on improvements in response to projects, external and internal audit, reviews and/or inspections. This will inform the implementation of the service improvement programmes and associated focus work on the basis of achieving improvement targets

You must be educated to degree leave or equivalent qualification in a relevant subject. you should have experience of managing a programme of multidisciplinary projects; identifying resources (budgets, people etc) to enable projects to proceed. As well as experience of formulating long-term plans, and balancing strategic and financial demands to sustain and achieve key goals within the organisation.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme as a legal requirement of a regulated role with Adults (Protecting Vulnerable Groups (PVG) scheme - mygov.scot)

Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade with annual incremental progression.

It is vital you read the job description and person specification, in your Experience statement please detail how you meet each of the essential criteria we ask for in the person specification.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Closing Date: Monday 15 December 2025