Service Engineer

Johnson Controls; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm in London seeks an Onsite Service Engineer to provide exceptional customer service and maintain Security Systems. Candidates must have experience in the Fire & Security industry, a valid driving license, and customer-facing experience is preferred. This position offers a competitive salary, excellent benefits, and opportunities for career progression. Join a high-performing team and help create a safe and sustainable environment.

Benefits

Competitive basic salary

Optional overtime

Generous callout payments

Pension - we match up to 7%

Company vehicle

Uniform, all necessary tools and PPE

Ongoing training, health & safety program

Qualifications

• Experience in the Fire & Security industry is essential.
• A valid driving license is required.
• Ability to lift and climb ladders is necessary.

Responsibilities

• Deliver exemplary Customer Service that exceeds expectations.
• Service devices safely and responsibly.
• Manage time effectively, prioritizing tasks for efficiency.

Skills

Experience in the Fire & Security industry

Valid driving license

Customer-facing experience

Job description

Onsite Service Engineer - Security

Why join the Vindex/Johnson Controls team?

• Competitive basic salary
• Optional overtime
• Generous callout payments
• Pension - we match up to 7%
• Company vehicle
• Uniform, all necessary tools and PPE
• Ongoing training, and robust health & safety program
• We provide a solid foundation for your career progression

Join us at Johnson Controls and be part of a transformative journey - where the average tenure exceeds 20 years, and become a valued member of our winning team!

What can Johnson Controls do for you?

We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow.

What you will do

The Security Service Engineer will serve a large commercial customer base in the London area (with occasional travel outside of London), focusing on servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and solve problems before they arise. This is an exceptional opportunity to join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement.

How you will do it

• Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients.
• Service devices safely and responsibly, minimizing the risk of injury and property damage.
• Manage time effectively, prioritizing tasks to ensure efficiency.
• Accurately complete Engineer work reports, handover certificates, and checklists as required.

What we look for

• Experience in the Fire & Security industry.
• Valid driving license.
• Ability to lift and climb ladders.
• Previous experience in a customer-facing role.

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