Service Desk Administrator - Fire Protection Support

Morgan Fire Protection; Lower Nazeing; On-site; GBP 20,000 - 22,000; Full time

Job summary

A fire safety service provider in Lower Nazeing is seeking a Service Administrator to manage the service desk and provide administrative support. The ideal candidate will have proven administrative experience, be proficient in Microsoft Office, and possess strong organizational and communication skills. This full-time role offers a competitive salary and various employee benefits, including pension and life assurance.

Benefits

Pension

Life assurance 4x salary

Paid holidays plus bank holidays

Paid candidate referral scheme

Employee recognition scheme

Development and progression opportunities

Qualifications

• Proven administrative experience within a professional office environment.
• Competent user of Microsoft Office applications.
• Excellent organizational and time management skills.
• Demonstrates high level of accuracy and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Provide support to the Service Desk team with administrative tasks.
• Manage incoming service desk calls and email enquiries.
• Coordinate with subcontractors regarding work requirements.
• Create new jobs and maintain accurate job records.
• Arrange engineer logistics.

Skills

Administrative experience

Microsoft Office proficiency

Organizational skills

Communication skills

Attention to detail

Job description

A fire safety service provider in Lower Nazeing is seeking a Service Administrator to manage the service desk and provide administrative support. The ideal candidate will have proven administrative experience, be proficient in Microsoft Office, and possess strong organizational and communication skills. This full-time role offers a competitive salary and various employee benefits, including pension and life assurance.