Service Department Leader: Drive Performance & Growth

easyjet; Luton; On-site; GBP 48,000 - 60,000; Full time

Job summary

A leading airline operator in the UK is seeking an experienced Service Manager to lead a busy service department. The ideal candidate will have proven leadership skills in a dealership environment, focusing on driving performance and delivering outstanding customer experiences. This role offers a competitive package of £48,000 basic salary with an OTE of £60,000, plus a company car and additional benefits. Join an employer that values its people and rewards success.

Benefits

25 days of holiday plus bank holidays

Access to online rewards platform for discounts

Pension plan

Qualifications

• Experience in a similar role within a main dealership environment.
• Track record of driving performance and profitability.
• Ability to motivate and develop a high-performing team.

Responsibilities

• Lead a team of 9 Technicians and 3 Service Advisors.
• Maintain customer satisfaction above manufacturer averages.
• Control costs while maintaining quality standards.

Skills

Leadership and people management

Performance driving

Customer experience delivery

Job description

A leading airline operator in the UK is seeking an experienced Service Manager to lead a busy service department. The ideal candidate will have proven leadership skills in a dealership environment, focusing on driving performance and delivering outstanding customer experiences. This role offers a competitive package of £48,000 basic salary with an OTE of £60,000, plus a company car and additional benefits. Join an employer that values its people and rewards success.