Service Coordinator

The Gap, Inc.; Knott End-On-Sea; On-site; GBP 25,000 - 30,000; Full time

Job summary

A national client in Knott End-On-Sea is seeking a Service Coordinator to join their successful team. The role requires a strong communicator who enjoys customer service. You will manage customer inquiries, schedule appointments, and oversee job completion. Offering a salary of £25,000-£30,000, the position also includes benefits such as holiday entitlement increasing with service, on-site parking, and a pension contribution. This is a full-time role with operational hours of 8:30 am to 5:00 pm, Monday to Friday.

Benefits

20 days holiday + bank holidays

On-site parking

Pension contribution

Qualifications

• Excellent customer service skills and experience.
• Ability to schedule and manage appointments efficiently.
• Competency in processing orders and managing procurement documentation.

Responsibilities

• Receive B2B and B2C customer service queries.
• Schedule engineering appointments.
• Troubleshooting product set up and queries.
• Open, manage and close jobs from beginning to completion.
• Manage procurement documentation and processing orders.

Skills

Strong communicator

Organised diary management

Time management

Team player

Job description

Service coordinator

We are delighted to be recruiting for a Service Coordinator for our national client based in Poulton Le-Fylde. This is a role for someone who is organised, loves customer service and wants to work in a successful team! This role is an easy commute for people commuting from Fleetwood, Cleveleys, Bispham, Layton, Hambleton, Blackpool, South shore and kirkham.

Service Coordinator salary: £25,000-£30,000

Service Coordinator Hours: 8:30am-5pm Monday-Friday (37.5 hours per week)

Service Coordinator company benefits:

• 20 Days holiday + bank holidays rising to 25 with length of services.
• On site Parking
• pension contribution

Service Coordinator roles and responsibilities:

• Receive B2B and B2C customer service queries.
• Schedule engineering appointments.
• Troubleshooting product set up and queries.
• Open, manage and close jobs from beginning to completion.
• Manage procurement documentation.
• Processing orders.

Service Coordinator key competencies:

• Strong communicator.
• Organised diary management.
• Time management.
• Team player.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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