Service Coordinator

Osprey Engineering Solutions; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in compressed air services is seeking a Service Coordinator in Bradford. The role involves providing administrative support, liaising with customers, and managing service operations. Candidates should have 2+ years of experience in admin support, exceptional attention to detail, and proficiency in Microsoft software. This is a full-time, permanent position with hours from Monday to Friday, 08:30 to 17:00.

Qualifications

• 2+ years experience in a previous Admin support role.
• Exceptional attention to detail and organizational skills.
• Analytical aptitude with a professional attitude.

Responsibilities

• Provide administrative support to the Senior Service Coordinator.
• Monitor job progress and liaise with customers.
• Manage and record hire fleet and service database.

Skills

Admin support experience

Attention to detail

Time management skills

Computer literacy

Interpersonal and communication skills

Tools

Microsoft Word

Microsoft Publisher

Microsoft PowerPoint

Job description

Were looking for stand out Service Coordinators with Admin support experience, to join a global leader in compressed air services.

As a Service Coordinator, youll work as part of a wider service team, responsible for contributing to a smooth operation of the aftermarket department.

This is a full time, permanent role. Working hours Monday to Friday 08 : 30 17 : 00

Key Duties & Responsibilities

• To provide administrative support functions to the Senior Service coordinator, facilitating smooth operation of the aftermarket department
• Provide administrative support to the contract manager
• Book scheduled service work with the customer and ensure correct usage of resources
• Sales order processing
• Receive and process orders, liaise with customers regarding any changes
• Liaise with customers to keep them informed of status of jobs, to solicit and resolve inquiries and complaints at the earliest opportunity
• Monitor the progress of jobs, order spare parts, liaise with sub-contracts, alter schedules and process jobs in accordance with the customer requirements and to our company standards
• Allocation of engineers, liaising with other coordinators
• Management and application of the service database
• Management and recording of hire fleet

Skills & Experience

• 2+ Years experience in a previous Admin support role
• Flexibility in role
• Exceptional attention to detail
• Excellent time management skills; ability to organise, prioritise and manage multiple projects
• Must be computer literate, familiar with Microsoft family of software particularly Word, Publisher and PowerPoint
• Time management skills and the ability to organise and prioritise workload
• Analytical aptitude, good interpersonal and communication skills, self-starter, detail oriented, and a professional attitude and appearance

Contact Darcie today to learn more about this Service Coordinator role, or click below to get started with your application right away.