Service Colleague - Dudley

Asda; Dudley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Dudley is looking for a Service Colleague to support store operations. You'll enjoy flexible shifts while providing excellent customer service across various departments. Ideal candidates will be friendly, eager to learn, and passionate about ensuring positive shopping experiences for customers. In addition to a competitive pay rate, this role offers various benefits, including a colleague discount and access to wellbeing services.

Benefits

15% colleague discount

Discounted service rates

Flexible pay access

Company pension

24/7 virtual GP

Excellent parental leave policies

Recognition programme

Special offers across services

Qualifications

• Naturally friendly and eager to engage with customers.
• Enthusiastic approach to learning new skills across departments.
• Passionate about providing great shopping experiences.

Responsibilities

• Serve customers at checkouts and replenish products on shelves.
• Work across multiple departments during varied shifts.
• Maximize sales by delivering excellent customer service.

Skills

Friendly demeanor

Enthusiastic learner

Customer service focus

Job description

Job Details

• Service Colleague - Dudley
• Job Title: Service Colleague
• Location: Dudley
• Employment Type: Part time
• Contract Type: Fixed Term
• Shift Pattern: Work Shift : Days
• Hours per Week: (not specified)
• Pay Rate: £12.60
• Category: Retail Hourly Colleagues, Sales Staff
• Closing Date: 18 December 2025

Role Overview

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns.

If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores.

Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.

Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products.

We work as a team to maximize sales and deliver a great online shopping experience.

We do reserve the right to close this vacancy before the advertised closing date.

About You

You'll be naturally friendly and want to get stuck in, working with your team to deliver great results.

You’ll have an enthusiastic approach to learning new skills across different departments.

You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Apply Today

Apply today by completing an online application…

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24 / 7 virtual GP, 24 / 7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.