Service Co-ordinator

Bennett and Game Recruitment LTD; England; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading supplier of UPS and Generator systems in the UK is looking for a Service Co-ordinator to strengthen their team in Gosport. The successful candidate will support the General Manager by managing critical customer relationships and organizing service visits for Engineers. Candidates should have excellent customer service skills and previous experience in a service co-ordination role. Competitive salary of £27,000 - £32,000 DOE is offered.

Qualifications

• Experience in a service co-ordination background.
• Ability to manage customer relations effectively.
• Proven ability to organize service visits for Engineers.

Responsibilities

• Supporting the General Manager in managing critical customers.
• Organizing service visits for Engineers.
• Providing quotations for remedial works and replacement equipment.
• Invoicing and placing purchase orders as required.
• Ensuring reports are completed by Engineers and correctly filed.

Skills

Excellent customer service skills

Proficiency in Microsoft suite

Previous experience in an office/customer facing environment

Job description

Position: Service Co-ordinator

Location: Gosport

Salary: 27,000 - 32,000 DOE

My client is a leading supplier of UPS and Generator systems across the UK who are looking to bring a Service Co-ordinator on board to bolster their team in Gosport. The ideal candidate will come from a Service Co-ordination background, will have experience will be proficient with Microsoft suite and will be based within a commutable distance of Gosport.

Service Co-ordinator Job Overview

• Supporting the General Manager in the role of managing the companies most critical customers
• Organising service visits for Engineers
• Providing quotations for remedial works and replacement equipment
• Invoicing and placing purchase orders as required
• Ensuring reports are completed and returned by Engineers and correctly filed inline with ISO procedure
• Ordering spare parts and monitoring inventory as required
• Providing monthly statistics for management meetings

Service Co-ordinator Job Requirements

• Excellent customer service skills
• Previous experience in an office / customer facing environment
• Ideally previous experience in a service co-ordination position