Service Charge Officer

Robertson Bell; Birmingham; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Rejoignez un fournisseur de logements dynamique en tant que Service Charge Officer à Birmingham. Ce poste offre l'opportunité de gérer des comptes de service charge tout en contribuant à des améliorations de processus dans un environnement en évolution rapide, avec un soutien d'équipe important.

Qualifications

• Compétences Excel avancées nécessaires.
• Capacité à gérer des délais stricts.
• Excellentes compétences organisationnelles.

Responsibilities

• Traitement des transactions de service charge.
• Préparation et émission d'estimations de service charge.
• Gestion de requêtes internes concernant le service charge.

Skills

Excel

Gestion des données complexes

Organisation

Communication

Attention aux détails

Job description

Job Title: Service Charge Officer
Location: Birmingham (Hybrid – 2 days in office)
Salary: £25,000 - £31,000 (Pro rata)
Contract: 9-month Maternity Cover

Join a dynamic housing provider as a Service Charge Officer, supporting the accurate management of service charge accounts across multiple schemes. You will play a pivotal role in the year-end accounts process, rent reviews, and monthly transactional monitoring, helping to deliver financial transparency and efficiency. This role offers variety and responsibility in a fast-paced, supportive environment.

What You’ll Be Doing

Processing detailed service charge transactions, ensuring correct coding and posting

Preparing and issuing accurate service charge estimates and actuals

Completing reconciliations between housing management and finance systems

Handling a high volume of internal service charge queries

Assisting with the preparation of seller’s packs and related documentation

Contributing to process improvements and system updates

Collaborating with finance and housing teams to ensure accurate financial data

Why Join Us

You will join a respected housing provider embedded within the local community, working alongside a close-knit and supportive team. This is a great chance to develop your service charge and financial skills with ownership of the service charge cycle. You’ll experience a varied workload with opportunities to grow and make a tangible impact in a busy, fast-evolving environment.

What We’re Looking For

Strong Excel skills and confident working with large, complex data sets

Ability to work under pressure, managing tight deadlines and shifting priorities

Excellent organisational skills with the ability to prioritise effectively

Clear, confident communication skills to engage internal stakeholders

Flexible and adaptable approach to workload and challenges

High attention to detail and accuracy in financial processing

Apply now to become a vital part of our dedicated team and take your career in service charge management to the next level!