Service Charge Analyst

Bayman Atkinson Smythe; Liverpool; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A large housing provider in Liverpool is seeking a Service Charge Analyst for a temporary ongoing position. The role includes budgeting service charges, supporting financial accounting, and handling customer queries. Essential skills include proven experience in service charge settings and strong interpersonal abilities. The position offers a salary of approximately £40,000 with hybrid working conditions, requiring 1-2 days in the office per fortnight.

Qualifications

• Proven experience in a service charge setting.
• Friendly character with a helpful manner.
• Ability to meet deadlines.

Responsibilities

• Develop and produce service charge budgets.
• Support Financial Accounting Team with service charge notices.
• Deal with customer queries regarding service charges.
• Prepare accurate statements of accounts.
• Review pooled service charges.
• Review allocation of service charges by management companies.

Skills

Strong interpersonal skills

Deadline management

Job description

Service Charge Analyst Temporary Ongoing Liverpool c£40,000 Very hybrid (1 / 2 days per fortnight in the office)

Overview

Our client is a large housing provider and we are seeking to recruit a Service Charge Analyst for a temporary assignment.

Responsibilities

• Develop and produce service charge budgets in conjunction with budget holders and service contract managers.
• Support the Financial Accounting Team with compiling and issuing annual service charge notices as part of the overall rent plan exercise.
• Deal with queries from customers in relation to service charge notices.
• Prepare accurate statements of accounts and maintain sinking funds and cyclical fund accounts, including provision for future replacements of service chargeable components.
• Review allocated pooled service charges.
• Review the allocation of service charges collected by management companies.

Qualifications

It is essential you have proven experience of working in a service charge setting with a natural approach to want to provide a good service. You will be of a friendly character with a helpful manner and possess strong interpersonal skills. The ability to be able to work to and meet deadlines is essential.